Care Manager
Diamond Creek Care Community
Melbourne, VIC
04.2025 - Current
- 14+ years experienced working in different nursing and management roles both in public and private sectors
- Experience working as a Nurse Unit Manager (NUM) 10+ years in High care, TCP (Transition Care Program), Dementia secure and psychogeriatric ward in public and private health sectors
- Experienced working and managing standalone aged care and psychogeriatric facilities
- Experienced in grant application and business cases
- Experienced working as a project lead for new projects
- Experienced as NUM chair/representative for Northern Health NUM committee for 12 months
- Experienced in submission of SIRS, MAC Portal and PRODA
- Managed recruitment, team appraisal and their mandatory training achieving KPIs
- Developing and monitoring continuous improvement plan based on trending analysis and identified gaps from risk assessment
- Demonstrated knowledge and experience about AN-ACC assessments and developing individualized care plan.
- Very experienced in managing palliative care residents
- Managing shift work as team leader with effective time management which includes medication administration, supervising and supporting the staff in meeting expected outcomes, resident care planning and documentation.
- Providing training to staff to maintain the clinical care standards, conducting assessments for care team, providing feedback regarding staff performance and appraisals and participating in induction of new staff.
- Management of staff rosters and allocations using online ‘Roster On’ and ‘Kronos’ systems
- Management of terminally ill residents under palliative care pathway-liaising with medical professionals, family and palliative care services to facilitate quality end of life for residents and also provide family support.
- Maintaining monthly statistics by preparing monthly analysis data on basis of resident’s incidents, wounds, infections and weight management and develop strategies to lead to continuous improvements in these core areas.
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Managed staff scheduling to optimize workforce coverage and availability.