Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rabab (Raya) Elrayah

Mooroopna ,VIC

Summary

Reliable professional with strong communication skills and a commitment to creating positive first impressions. Experienced in managing bookings, handling inquiries, and ensuring efficient daily operations. Background in fast-paced customer service roles enhances multitasking abilities and calmness under pressure. Dedicated to fostering welcoming environments and delivering exceptional guest experiences.

Overview

2
2
years of professional experience

Work History

Waitress

Butchers prime shepparton
Shepparton, VIC
12.2024 - Current
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Processed payments accurately using cash registers or POS systems.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Coordinated seating arrangements for guests at tables or booths.

Receptionist (online)

Yiga Ability Care
Shepparton, VIC
12.2024 - 03.2025
  • Supported front desk operations by providing customer service when needed.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to inquiries from internal staff members regarding office operations.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Addressed online and phone inquiries regarding business operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Fast Food Team Member

Taco bell
Blacktown , New South Wales
04.2023 - 11.2023
  • Stocked supplies such as napkins, condiments, trays, cups, lids, straws.
  • Operated cash registers to process customer payments efficiently.
  • Greeted customers in a friendly manner and took orders accurately.
  • Maintained cleanliness of work area and equipment throughout shift.
  • Adhered to health and safety regulations while handling food products.
  • Performed opening and closing duties such as cleaning work areas and restocking shelves.
  • Ensured that all food was cooked properly by verifying temperatures with thermometers.

Social Work Volunteer

St elizabeths nursing home
Dean Park, New South Wales
07.2023 - 07.2023
  • Assisted nursing home staff with providing meals to residents.
  • Conducted weekly visits to each resident's room to check on their well-being.
  • Listened attentively to resident stories and shared experiences while fostering meaningful relationships.
  • Facilitated recreational activities for elderly patients, such as bingo and arts and crafts.

Education

High School Diploma -

Greater Shepparton Secondary College
Shepparton, VIC
11-2024

High School Diploma -

Plumpton Highschool
Plumpton Nsw
11-2024

High School Diploma -

St John Paul II Catholic College
Schofields, NSW
11-2022

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Appointment scheduling
  • Office administration
  • Supply restocking
  • Team collaboration
  • Problem solving

References

References available upon request.

Timeline

Waitress

Butchers prime shepparton
12.2024 - Current

Receptionist (online)

Yiga Ability Care
12.2024 - 03.2025

Social Work Volunteer

St elizabeths nursing home
07.2023 - 07.2023

Fast Food Team Member

Taco bell
04.2023 - 11.2023

High School Diploma -

Greater Shepparton Secondary College

High School Diploma -

Plumpton Highschool

High School Diploma -

St John Paul II Catholic College

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Rabab (Raya) Elrayah