Rabbia Javed
Hinchinbrook,NSW
Summary
- Assisted customers with product selection, providing detailed information and recommendations.
- Handled cash transactions, returns, and exchanges efficiently.
- Maintained store cleanliness and organization.
- Achieved sales targets and contributed to store profitability.
- Trained new employees on store policies and customer service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Section 4 Services Pty Ltd
Lidcombe, NSW
12.2022 - 02.2023
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Developed and maintained filing systems for confidential documents and records
- Managed office supplies inventory and placed orders when necessary
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
- Compiled and entered data into various databases to ensure accuracy and completeness
- Maintained database of client contact information with accuracy and attention to detail
- Maintained calendars and schedules to set appointments for management team
- Processed incoming mail and distributed to relevant departments or individuals
- Established professional and collaborative working relationships with company associates and external parties.
Retail Worker
Bunnings
Hoxton Park, NSW
02.2021 - 12.2021
- Utilized effective communication techniques to resolve conflicts and maintain a positive work environment.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted average hundred customers per day in finding or selecting items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Managed cash register operations using POS system and processed sales and returns.
- Prepared products for promotional sampling during in-store demonstrations.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Drove sales using upselling and cross-selling strategies.
- Generated brand awareness and positive product impressions to increase sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
General Kitchen Worker
Broaster Chicken
Campbelltown, NSW
09.2019 - 12.2020
- Maintained cleanliness of kitchen by sweeping and mopping floors, washing dishes, and sanitizing surfaces
- Adhered to established recipes to ensure consistent quality of food served
- Operated dishwashing machine safely according to guidelines provided by manufacturer
- Worked cooperatively with team members during peak hours in order to meet deadlines
- Collaborated with other staff members to complete assigned tasks in a timely manner
- Utilized knowledge of proper food handling techniques to maintain food safety standards
- Restocked supplies when necessary in order to keep up with demand
- Ensured all safety protocols were followed while operating kitchen equipment
- Followed instructions from supervisor regarding work assignments and duties
- Demonstrated excellent organizational skills by efficiently cleaning and organizing the kitchen area
- Disposed off waste materials according to health regulations
- Stocked pantry with items needed for production of meals
- Assisted in the preparation of meals by chopping vegetables, portioning proteins, and pre-cooking items
- Organized food storage areas to ensure efficient stocking and inventory control
- Inspected equipment on a daily basis for any damage or malfunctions
- Communicated effectively with chefs regarding menu changes or customer requests
- Provided exceptional customer service by ensuring orders were filled accurately and promptly
- Cleaned cooking utensils, pots, pans, sinks, ovens, grills, coolers, freezers
- Performed general maintenance tasks such as painting walls and fixing broken equipment
- Kept up with changing menu trends to ensure accurate pricing and ordering of ingredients
- Exhibited strong multitasking abilities while managing multiple orders simultaneously
- Cleaned kitchen floors by regularly sweeping, mopping and removing spills
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
- Washed dishes, glassware, and flatware by hand or with industrial dishwasher
- Helped with setting up and breaking down of the kitchen each day
- Assembled meal trays with foods in accordance with patients' diets.
Education
Diploma of Community Services in Family & Community Services -
Australian Harbor International College
Sydney CBD01.2022
Graduate Certificate in Management Learning -
Lennox College
Parramatta09.2020
Bachelor of Arts (B.A.) in English Language & Literature -
Bahauddin Zakariya University
Multan05.2018
High School Diploma -
The Educators College
Chichawatni09.2014
Skills
- Order Processing
- Shipment Receiving
- Sales Promotion
- Display Maintenance
- Complaint Handling
- Inventory Tracking
- Product Merchandising
- POS System Operation
- Complex Problem-Solving
- Cash Register Operation
- POS Systems
- Inventory Management
- Store Organization
- Cash Handling
- Returns and Exchanges
- Honest and Dependable
- Team Leadership
Certification
- First Aid Certificate
- Working with Children Check
References
Ali Haider — Section 4 Services Pty Ltd
Operations Manager Manager
(046) 849-0611
ali@section4services.com.au
- Kulvinder Kaur,
- Whiddon, Worker, +61 491 648 038
Languages
- English, Fluent
- Urdu, Fluent
Timeline
Administrative Assistant
Section 4 Services Pty Ltd
12.2022 - 02.2023
Retail Worker
Bunnings
02.2021 - 12.2021
General Kitchen Worker
Broaster Chicken
09.2019 - 12.2020
Diploma of Community Services in Family & Community Services -
Australian Harbor International College
Graduate Certificate in Management Learning -
Lennox College
Bachelor of Arts (B.A.) in English Language & Literature -
Bahauddin Zakariya University
High School Diploma -
The Educators College
- First Aid Certificate
- Working with Children Check
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