Rabia Demir
Melbourne,VIC
Summary
Dynamic professional with a strong background in health information management. Skilled in conflict resolution and quality improvement initiatives, contributing to reduced claim denials and improved patient record accuracy. Committed to fostering collaborative environments that enhance data management practices.
Overview
4
4
years of professional experience
Work History
National Health Information Manager
Calvary Health Care
Melbourne , VIC
08.2024 - Current
- Nationalised procedures for data entry and documentation processes. Stayed informed about changes in federal regulations governing the collection and use of protected health information.
- Chair of the National Forms Committee. Providing a table to develop and implement a nationwide medical record and form governance structure.
- Analysed health information trends to support departmental decision-making efforts.
- Collaborated with clinical teams to ensure proper data management practices. Coordinated training sessions for staff on health information systems and protocols.
- Analysed data from multiple sources to develop reports that tracked performance indicators, such as length of stay or readmission rates.
- Implemented new coding and billing procedures, which reduced the number of claims denied by insurance companies.
Health Information Manager
SA Health (Calvary Health Care)
Melbourne , VIC
08.2024 - 02.2025
- Primary Coder/HIM Liaison in a company collaboration for My Home Hospital (MHH). A public health service provided to patients unable to leave their homes.
- Managed patient health records and ensured compliance with privacy regulations.
- Oversaw data entry processes for accurate health information management.
- Provided basic coding education for physicians to improve clinical documentation.
Health Information Services Manager
Calvary Health Care
Hobart, TAS
06.2022 - 08.2024
- Led the day-to-day activities of the Information Services Department.
- Supervised data management and ensured that health regulations were followed.
- Developed, implemented, and managed information services policies and procedures.
- Provided technical support and guidance to users on all aspects of IT, and clerical operations.
- Provided technical assistance during disaster recovery efforts for disruptions or outages.
Education
Bachelor of Science - Health Information Management
La Trobe University
Melbourne, Victoria, VIC02-2022
Bachelor of Science - Medical Classification
La Trobe University
Melbourne, Victoria, VIC02-2022
Skills
- Proficient in all forms of private statutory reporting
- Data analysis
- Medical coding and auditing
- Leadership and conflict resolution
- Clinical documentation
- Quality improvement
Languages
Turkish
Native/ Bilingual
References
References available upon request.
Timeline
National Health Information Manager
Calvary Health Care
08.2024 - Current
Health Information Manager
SA Health (Calvary Health Care)
08.2024 - 02.2025
Health Information Services Manager
Calvary Health Care
06.2022 - 08.2024
Bachelor of Science - Health Information Management
La Trobe University
Bachelor of Science - Medical Classification
La Trobe University