Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

RABIA SADAT

Lidcombe

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Casual Retail Assistant

Decjuba
08.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Part Time Team Member

Myers Decjuba Kids
03.2024 - 06.2024
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Team Member (sales)

kmart
02.2020 - 12.2023
  • Answered phone calls to assist customers with questions and orders
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments online
  • Helped customers find specific products, answering questions and offering advice
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
  • Applied conversational abilities to connect with individuals and better serve individual needs
  • Restocked with silverware, clothes, home décor, cosmetics all over the store.
  • Learned all required tasks quickly to maximize performance.

Casual team member

Zara
11.2021 - 03.2023
  • Restocked new garments
  • Cashier, sold and assisted customers
  • And merchandising.

DENTAL ASSISTANT

Berala dental clinic
02.2021 - 11.2021
  • Acted as the face of the dental office by welcoming 100+ weekly patients, comforting them, scheduling them, and answering any questions about dental care and procedure
  • Obtained radiography of the patients using standard dental radiographic equipment
  • Monitored blood pressure and pulse of the patients before and during the treatment
  • Assisted the dentist with treatment and procedure and communicated treatment plans and procedures steps during appointments, increasing patient satisfaction.

team member

Target
03.2019 - 01.2020
  • Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilised
  • Dedicated to ensuring each customer has a positive and pleasant experience
  • Talented at performing managing products in shelves and communicating with customers.

Volunteered

Various school events
03.2018 - 10.2019
  • Coordinate the event, by leading team in delivery of the materials to the event to maintain secure, disciplined event
  • Work relentlessly to resolve problems and improve guest’s satisfaction
  • Meet and Greet the Guest
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities
  • Complied with health and sanitation practices and procedures
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness
  • Engaged students in lectures by encouraging sharing of opinions and group interactions
  • Online fundraising to build a library in a village for locals in Afghanistan
  • Translating from Dari to English for members of the organisation
  • Public speaking to rise awareness about gender discrimination.

customer service cashier

Hofian Kebab Shop
04.2018 - 02.2019
  • Redeemed coupons and cross-sold products
  • Restocked with silverware, straws, napkins and condiments
  • Filled beverages and delivered food to customers
  • Troubleshot and resolved issues with cash registers, card scanners and printers.

Education

High School Diploma -

Auburn Girls High School

Certificate I in Financial Services, Youth Development and Training -

First Aid Certificate -

Australian Lifesaving Academy NSW

Macquarie University Leadership Certificate -

Leadership for Empowerment Training Certificate -

Oxfam/Ossed

Bachelor of Science - Neuroscience

University of Sydney
Sydney, NSW
12.2024

Bachelor of Science and Doctor of Dental Medicine -

University of Sydney
07.2024

Skills

  • Customer greeting
  • Approachable
  • Strong communication skills
  • Organized
  • Team collaboration
  • Customer assistance
  • Effective customer upselling
  • Cash management
  • Print photos and posters
  • Excellent time management
  • Fast learner
  • Fluent in five languages (Dari, Farsi, Urdu, Turkish and English)
  • Assistance program knowledge
  • Time Management Capabilities
  • POS System Operation
  • Cash Register Operation
  • Retail transactions processing

Availability

Mon, Tues, Wed, Fri and the Weekend

References

  • Uyen Pham, Auburn Girls High School, Year adviser, 02 96496949, Uyen.pham6@det.nsw.edu.au
  • Morsal Hofiani, Manager, Zara, 0426247949
  • Tavish, Store Manager, Kmart, 0476133245
  • Sayed Mujib Rahman, Coordinator and Accountant Manager, Allianz, 0455522572, Sayed.rahman01@gmail.com
  • Donna Heemi, Careers Advisor, Auburn Girls High School, 02 96496949, donna.heemi@det.nsw.edu.au
  • Majeed Hofiani, Owner, Hofian Pizza and Kebab Shop, 0403228250, sayedmajeed24021978@hotmail.com
  • Dr Belal Aly, Berala Dental Clinic, 96496468

Timeline

Part Time Team Member

Myers Decjuba Kids
03.2024 - 06.2024

Casual Retail Assistant

Decjuba
08.2023 - Current

Casual team member

Zara
11.2021 - 03.2023

DENTAL ASSISTANT

Berala dental clinic
02.2021 - 11.2021

Team Member (sales)

kmart
02.2020 - 12.2023

team member

Target
03.2019 - 01.2020

customer service cashier

Hofian Kebab Shop
04.2018 - 02.2019

Volunteered

Various school events
03.2018 - 10.2019

High School Diploma -

Auburn Girls High School

Certificate I in Financial Services, Youth Development and Training -

First Aid Certificate -

Australian Lifesaving Academy NSW

Macquarie University Leadership Certificate -

Leadership for Empowerment Training Certificate -

Oxfam/Ossed

Bachelor of Science - Neuroscience

University of Sydney

Bachelor of Science and Doctor of Dental Medicine -

University of Sydney

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