I am a second year Bachelor of Science student interested in joining a workplace where I can bring forward my strong communication and customer service / management skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Ramsay Clinic Macarthur
09.2022 - Current
Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
Resolved patient problems and complaints.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Customer Service
7 Eleven Gas Station
09.2021 - 06.2022
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating a positive experience
Cultivated warm relationships with regular customers
Addressed and resolved customer conflicts
Liaising with the manager for stock check and maintenance
Business Administration
Prestons Mechanical Repairs and Taxi Services
01.2020 - 07.2021
Collected, arranged, and input information into database system
Booking customers in for car services and repairs
Answering phone inquiries
Administration paperwork and processing payslips
Education
Bachelor of Science -
Charles Sturt University
2026
Skills
Strong communication skills
Trustworthy, reliable and well spoken
Ability to work within a team and resolve conflict