Rabieh El-Kabbout

• Assisted with daily administrative tasks and guided team members to enhance overall warehouse operations.
• Managed incoming phone calls and responded to enquiries from team members, management, and external contacts in a professional manner.
• Assisted with workplace incident management, including documenting accidents, completing incident reports, and ensuring details were accurately recorded.
• Supported health and safety procedures by helping maintain compliance with workplace policies and reporting requirements.
• Coordinated follow-up on workplace incidents with supervisors and team members to ensure compliance with safety protocols.
• Maintained accurate records, files, and documentation relating to safety, operations, and employee matters.
• Improved communication and efficiency within the warehouse by providing essential administrative support.

Started job in January after recovering from a hand injury, officially announced last month.

• Safely and efficiently delivered customer grocery orders to residential addresses while providing excellent customer service.
• Managed daily delivery schedules, ensuring orders were delivered accurately and on time.
• Carefully handled groceries and customer items to maintain quality and prevent damage during transportation.
• Followed workplace health and safety procedures, including safe loading, unloading, and handling of deliveries.
• Communicated professionally with customers and team members to resolve delivery issues and ensure customer satisfaction.
• Maintained a clean and organised delivery vehicle while completing deliveries in a reliable and efficient manner.

• Managed daily operations of a wardrobe design and installation business, ensuring smooth and efficient business processes.
• Managed client relationships by understanding customer needs and providing tailored wardrobe solutions.
• Managed marketing, customer communication, and business growth opportunities to increase client engagement.
• Organised schedules, liaised with suppliers and tradespeople, and coordinated installations to ensure projects were completed on time.
• Coordinated customer enquiries, consultations, quotes, bookings, and follow-ups to deliver excellent customer service.
• Resolved customer concerns professionally while maintaining a high standard of service and workmanship.
• Handled administrative responsibilities including invoicing, record keeping, payments, and business documentation.
• Developed strong organisational, communication, and problem-solving skills through managing all aspects of the business.

• Performed manual labour duties including removing materials, clearing work areas, and preparing sites for construction.
• Loaded, unloaded, and transported materials while ensuring safe handling practices were followed.
• Assisted with dismantling structures, sorting materials, and maintaining a clean and organised worksite.
• Assisted with residential and commercial demolition projects, ensuring tasks were completed safely and efficiently.
• Operated hand tools and equipment while following workplace health and safety procedures.
• Worked effectively as part of a team to meet project deadlines and maintain productivity.
• Followed instructions from supervisors and adapted to changing site requirements.
• Maintained a strong focus on safety, reliability, and quality workmanship in a physically demanding environment.