Summary
Overview
Work History
Education
Skills
Certification
Languages
School Certificate
Volunteer Experience
References
Timeline
Generic

RABIH CHAMS

Bankstown,NSW

Summary

Highly skilled and proactive professional with over 16 years of diverse experience across Customer Service, automotive mechanical technology, Strategic planning, Customer relations, Team Leadership, Finance administration, and Multi-operations management. Committed to delivering attentive and high-quality care to clients. Possesses a unique blend of creativity, analytical prowess, and a drive for growth. Adept at strategic planning, process improvement, and customer relationship management. Demonstrated ability to excel in fast-paced environments while maintaining focus on quality, speed, and process optimization. Proven track record of establishing rapport with clients and contributing to company success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Customer Service

01.2011
  • Provide leadership in customer service excellence
  • Work directly with the public and in a call center
  • Provide personal assistance, medical attention, and emotional support
  • Understand business department strategy and ensure individual goals align with strategic imperatives
  • Demonstrate a personal commitment to health, safety, and environmental principles.

Vehicle Maintenance Controller – Team Manager

Sg Fleet
01.2014 - Current
  • Support the Business Manager in executing all relevant communications and decision-making within the department
  • Establish and maintain constructive working relationships with team members and clients
  • Handle difficult customer situations effectively
  • Provide expert advice to management on technical and process-related topics
  • Work independently and collaboratively in a team environment
  • Demonstrate self-motivation and a strong sense of responsibility.

Vehicle Maintenance Controller

FleetPlus
01.2012 - 01.2013

Heavy Vehicle Mechanic

Toll Fleet
01.2007 - 01.2010

Education

Traffic Controller -

Licences 4 Work
Sydney, NSW
05.2023

Fitness Instructing -

Meadow Bank Tafe
01.2012

Birrong Boys High School -

01.2006

Skills

  • Strategic planning
  • Process improvement
  • Customer relations
  • Fire Warden
  • Invoice processing and cost control
  • Customer-oriented
  • Talented multi-tasker
  • Completion of various reports
  • Complex problem-solving
  • Customer needs assessment
  • Visionary
  • Decision making
  • Interpersonal communication
  • Team leadership

Certification

  • Heavy Rigid Licence (HR Unrestricted)
  • Confined Space Ticket
  • Traffic Controller License
  • Security License
  • Responsible Serving of Alcohol
  • Qualified Heavy Vehicle Mechanic
  • Qualified Heavy Plant Mechanic
  • First Aid Officer

Languages

Arabic
English

School Certificate

Birrong Boys High, 2004

Volunteer Experience

Australian Scouts Volunteer, Scout Leader, Guiding and mentoring a cub group of scouts., Organized and led outdoor adventures, teaching practical skills such as camping and first aid., Promoted character development and community service., Created a positive and supportive environment for scouts to thrive.

References

Available upon request

Timeline

Vehicle Maintenance Controller – Team Manager

Sg Fleet
01.2014 - Current

Vehicle Maintenance Controller

FleetPlus
01.2012 - 01.2013

Customer Service

01.2011

Heavy Vehicle Mechanic

Toll Fleet
01.2007 - 01.2010

Traffic Controller -

Licences 4 Work

Fitness Instructing -

Meadow Bank Tafe

Birrong Boys High School -

Similar Profiles

CREATE PROFILE
RABIH CHAMS