Rabin Kumar
Vermont South,Australia
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
9
9
years of professional experience
Work History
Store Manager
Myfone Repairs Melbourne
05.2024 - 04.2025
- Provide Customer Service to customers
- Find fault in mobiles, tablets and laptops
- Parts replacement including screen, battery etc for devices
- Monitor stock levels, purchases and ensure they stay within budget
- Provide training to new employees
- Total Experience: 1 year
Store Manager and Technician
Phonephix Mobile Phone Repairs
02.2020 - 03.2024
- Provide Customer Service to customers
- Find fault in mobiles, tablets and laptops
- Parts replacement including screen, battery etc for devices
- Monitor stock levels, purchases and ensure they stay within budget
- Provide training to new employees
- Total Experience: 4 year 2 month
Network and System Admin
Computer Point Institute of Technology and Management, Karnal
10.2016 - 12.2018
- To make straight cable, cross cable, rollover cable & I/O box
- To perform IP addressing for IPv4 and D-Link, Binatone, CISCO AP, Switches & Routers
- To connect & configure PC’s through Repeaters, Hubs, Switches, & Routers
- To configure Remote-Desktop, Ms-Outlook, VPN, Recovery & Back-up, Software
- To manage Win-2k8 Server DHCP, DNS, WDS, ADDS Connection etc
- Manage IDS –Server, Zexel & 24 Online Servers, Proxy Setting Etc
- Assembling & disassembling computers, Formatting, Installation of O.S
- Such as Window XP , Window-vista, Window-7 Ultimate & Windows 8.1, Windows server , 2008 Enterprise & Linux-5.1 (Ubuntu)
- PC/Laptop Maintenance & Troubleshooting
- Server Administrator
- Total Experience: 2 years 1 month
Education
Master of Technology - Software Engineering
Federation University Australia
08.2021
Bachelor of Technology - Electronics & Communication Engineering
Lovely Professional University
06.2016
Skills
- Programming Languages: Java, C, Python
- Databases: MySQL
- Hardware Installation
- Software Development Standards
- Software Documentation Control
- Organization and Time Management
- Problem-solving
- Teamwork
- Customer service
- Customer relations
- Multitasking and organization
Languages
English
Full Professional
Timeline
Store Manager
Myfone Repairs Melbourne
05.2024 - 04.2025
Store Manager and Technician
Phonephix Mobile Phone Repairs
02.2020 - 03.2024
Network and System Admin
Computer Point Institute of Technology and Management, Karnal
10.2016 - 12.2018
Bachelor of Technology - Electronics & Communication Engineering
Lovely Professional University
Master of Technology - Software Engineering
Federation University Australia
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