Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Projects
References
Languages
Timeline
Generic

Rabin Panta

Montrose,Tasmania

Summary

Motivated professional with expertise in customer service and team leadership, complemented by a Bachelor's in IT and Google IT Support certification. Proficient in troubleshooting, system maintenance, and user issue resolution, emphasizing effective communication and problem-solving skills. Prepared to contribute technical knowledge and service excellence to a dynamic support team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Replenishment Team Member

Woolworths Northgate
Northgate, Tasmania
11.2025 - Current
  • Assisted in the replenishment of stock in a fast-paced retail environment.
  • Ensured accurate and timely stocking of shelves to maintain product availability.
  • Collaborated with team members to achieve daily replenishment targets.
  • Maintained a clean and organized work environment, adhering to safety protocols.

Replenishment Team Leader

Woolworths CFC
Mascot, NSW
10.2024 - 11.2025
  • Managed a team of twenty to fifty employees in a fast-paced retail environment.
  • Coordinated daily tasks and ensured team members met replenishment targets.
  • Provided leadership and support to enhance team performance and morale.
  • Conducted regular team meetings to discuss performance and improvement strategies.
  • Monitored and addressed any issues related to team dynamics and productivity.

Replenishment Team Member

Woolworths CFC
Mascot
02.2023 - 10.2024
  • Assisted in the replenishment of stock in a fast-paced retail environment.
  • Ensured accurate and timely stocking of shelves to maintain product availability.
  • Collaborated with team members to achieve daily replenishment targets.
  • Maintained a clean and organized work environment, adhering to safety protocols.

Customer Service Representative

EG Ampol Woolooware
Woolooware, NSW
03.2022 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Educated customers about billing, payment processing, and supporting policies and procedures.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Maintained accurate records of customer interactions and transactions.

Intern

PIE Square Technologies Pvt. Ltd
, Nepal
10.2020 - 08.2021
  • Identifying and correcting system errors.
  • Installing and maintaining computer systems including software and hardware on desktops and laptops.

Education

Bachelor of Information Technology -

King's Own Institute
Sydney

Higher Secondary Education Board -

Reliance International Academy
Nepal

Secondary Education Examination -

Pushpalal Memorial Higher Secondary School
Nepal

Skills

Technical Skills :

  • Operating systems management
  • Troubleshooting and problem-solving
  • Basic networking skills
  • Software installation and configuration
  • User account administration
  • Scripting fundamentals
  • Security management
  • Account Management

Soft skills :

  • Communication Skills
  • Problem-Solving
  • Patience
  • Customer Service
  • Time Management
  • Attention to Detail
  • Teamwork
  • Adaptability

Certification

  • Google IT support, https://coursera.org/verify/VSCDZFMCY6Z1
  • Google IT support, https://coursera.org/verify/DPK6CQGWHZRF
  • PI Square Technology intern, https://drive.google.com/file/d/1PqmtdjkKSIPiZynhp8GEyPTUunaoMy6m/view?usp=sharing

Hobbies and Interests

  • Traveling
  • Music
  • Gaming
  • Soccer

Projects

Designed a mental health life coaching website for a client as a project. Developed an automotive application that provides information on car prices, specifications, and features, along with integrated tools for purchasing vehicles.

References

Available upon request

Languages

Nepali
Native/ Bilingual
English
Full Professional
Hindi
Professional
Urdu
Limited

Timeline

Replenishment Team Member

Woolworths Northgate
11.2025 - Current

Replenishment Team Leader

Woolworths CFC
10.2024 - 11.2025

Replenishment Team Member

Woolworths CFC
02.2023 - 10.2024

Customer Service Representative

EG Ampol Woolooware
03.2022 - 01.2023

Intern

PIE Square Technologies Pvt. Ltd
10.2020 - 08.2021

Bachelor of Information Technology -

King's Own Institute

Higher Secondary Education Board -

Reliance International Academy

Secondary Education Examination -

Pushpalal Memorial Higher Secondary School

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Rabin Panta