Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Manager
Basket Brothers
03.2021 - Current
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Section Waiter
Square Landing
02.2020 - 02.2022
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Managed table sections efficiently, ensuring timely food delivery and accurate order placements.
Maintained a clean and organized dining area for guests'' comfort and enjoyment.
Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
Demonstrated knowledge of wine pairings and beverage options to enhance guests'' dining experience.