Summary
Overview
Work History
Education
Skills
Timeline
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Rabina Khadka

Parramatta

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Senior Manager

Zara Inditex
10.2023 - Current
  • Streamlined inventory management with organized stockrooms and accurate recordkeeping.
  • Increased employee productivity by developing comprehensive training programs and providing ongoing support.
  • Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
  • Promoted brand awareness by coordinating in-store promotional events and marketing campaigns.
  • Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Assisted in budget planning, expense tracking, and financial reporting to optimize store performance.
  • Managed vendor relationships to ensure timely deliveries, quality merchandise, and favorable terms for the store.
  • Monitored competitor activity to stay informed of market trends and adjust strategies accordingly.
  • Implemented safety protocols for staff and customers alike, maintaining a secure retail environment at all times.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
  • Drove operational efficiency through regular audits of systems, processes and performance metrics.
  • Elevated overall customer experience by actively seeking feedback and swiftly addressing areas requiring improvement.

Store Manager

Billini Shoes
12.2021 - 10.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Marketing and Social Media Intern

Billini Shoes
03.2023 - 08.2023
  • Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Collaborated with marketing teams to design and implement successful influencer campaigns.
  • Increased product sales through authentic endorsements and genuine recommendations.
  • Tracked campaign analytics to assess performance, adjusting strategies as needed for optimal results.

Store Manager

KickinInn
04.2019 - 12.2021
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.

Education

BBA - Business And Leadership Management

Federation University Australia
Sydney, NSW
07.2022

A Levels - Science Major

Xavier International
Kathmandu NEPAL
11.2018

Graduate Diploma - Early Childhood Education

Southern Cross University
Sydney
10.2023 - Current

Skills

  • Team Leadership
  • Staff Training
  • Cost Management
  • Product and Service Sales
  • Employee Motivation
  • Financial Forecasting
  • Sales Expertise
  • Staff Management
  • Order Management
  • Manage Budgets
  • Goals and Performance
  • Accurate Cash Handling
  • Merchandising
  • Human Resources Management
  • Material accountability systems
  • Schedule Management
  • Performance Tracking and Evaluation

Timeline

Senior Manager

Zara Inditex
10.2023 - Current

Graduate Diploma - Early Childhood Education

Southern Cross University
10.2023 - Current

Marketing and Social Media Intern

Billini Shoes
03.2023 - 08.2023

Store Manager

Billini Shoes
12.2021 - 10.2023

Store Manager

KickinInn
04.2019 - 12.2021

BBA - Business And Leadership Management

Federation University Australia

A Levels - Science Major

Xavier International

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