Assistant Manager
THE FAMILY INN( ALH GROUP)
RYDALMERE
01.2023 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.