Assistant Manager THE FAMILY INN( ALH GROUP)
RYDALMERE
01.2023 - Current
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
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