Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Alford

Summary

Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

8
8
years of professional experience

Work History

Fashion Retail Assistant

Midas Shoes
10.2022 - Current
  • Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
  • Participated in regular training sessions to stay updated on the latest fashion trends, styles, and products offered by the brand.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collaborated with the visual merchandising team to create eye-catching window displays, driving increased foot traffic and sales.

Retail Store Manager

Midas Shoes
08.2020 - 08.2022
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.

Senior Pharmacy Assistant

Kingsmeadows Discount Chemist
02.2016 - 04.2022
  • Maintained strict confidentiality of patient records, adhering to HIPAA regulations at all times.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted in implementing new technology systems within the pharmacy setting, leading to increased productivity levels.
  • Ensured proper storage of medications according to regulatory guidelines, maintaining quality control measures.

Education

High School Diploma -

Riverside High School
Riverside, TAS
12.2008

Skills

  • Creative Thinking
  • Retail Merchandising
  • Relationship Building
  • Organization
  • Team Leadership
  • Fashion History
  • Sales Reporting
  • Performance Analysis

Timeline

Fashion Retail Assistant

Midas Shoes
10.2022 - Current

Retail Store Manager

Midas Shoes
08.2020 - 08.2022

Senior Pharmacy Assistant

Kingsmeadows Discount Chemist
02.2016 - 04.2022

High School Diploma -

Riverside High School

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Rachael Alford