Rachael Barnes

• Resolved customer complaints through active listening, documentation, and effective solutions.
• Delegated tasks to staff while establishing performance goals and priorities.
• Conducted regular performance reviews to evaluate progress and set development objectives.
• Mentored employees on upselling and cross-selling techniques, enhancing overall sales.
• Maintained a safe working environment by enforcing safety regulations rigorously.
• Managed daily operations, including scheduling shifts and assigning responsibilities efficiently.
• Reviewed inventory and sales records to generate comprehensive management reports.
• Oversaw cash handling procedures, reconciling discrepancies as necessary.

Provided emotional support and companionship to family members.

Assisted with meal planning to align with nutritional requirements.

Administered medications according to care plan and instructions.

Transported clients for grocery shopping, medical appointments, and errands.

Washed clothing and bedding to minimize infection risks.

Supported mobility needs and ensured personal hygiene standards.

Monitored cash intake to identify discrepancies promptly.

Reconciled bank and credit card accounts on a monthly basis.

• Scanned items from shelves to update stock information in system.
• Assisted teammates with daily tasks during peak periods for enhanced efficiency.
• Communicated with customers to clarify orders, shopped at additional stores as needed.
• Provided excellent customer service by greeting customers and addressing inquiries.
• Bagged groceries meticulously, ensuring fragile products were separated and perishables remained fresh.
• Reconciled inventory discrepancies with purchase orders to maintain accuracy.
• Secured and stored items until customer pickup to ensure product safety.
• Identified and recommended best products based on customer needs.

• Stocked shelves with merchandise to ensure availability for customers.
• Checked personal identifications for compliance during alcohol and tobacco sales.
• Followed security procedures for handling large sums of cash.
• Trained and mentored new cashiers to enhance team performance and efficiency.
• Scanned items using point-of-sale system for accurate transaction totals.
• Verified customer age requirements for alcohol and tobacco purchases.
• Resolved customer complaints professionally, adhering to company policy.
• Greeted customers and provided information regarding store products and services.