Rachael Cleves
Mount Gambier,SA
Summary
Adept Property Manager with a proven track record, excelling in real estate management and tenant relations. Mastered eviction processing and leasing strategies, ensuring maximum occupancy rates and tenant satisfaction. Skilled in contract negotiation and maintenance oversight, consistently achieving operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
Self
Mount Gambier, SA
08.2019 - 12.2024
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Processed evictions when necessary in accordance with state laws and procedures.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed and oversaw operations, maintenance and administration of properties.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Exercised direct supervision over property staff.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Oversaw daily operations, maintenance, and administration of various properties.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Met with prospective tenants to show property and assess applications or sign leases.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Skills
- Real Estate Management
- Leasing strategies
- Eviction processing
- Tenant relations
- Contract negotiation
- Maintenance oversight
Affiliations
- Motorbike riding
- Camping
- Gardening
Accomplishments
- Diploma of Welfare
- REISA certificates
Certification
- Property Management
- Responsible Person Badge
Currently finishing off my sales licence
References
References available upon request.
Timeline
Property Manager
Self
08.2019 - 12.2024
- Property Management
- Responsible Person Badge
Currently finishing off my sales licence
Similar Profiles
Laura FrederickLaura Frederick
Owner/Operator of Dream Chaser Farms at SelfOwner/Operator of Dream Chaser Farms at Self
Justin HeardJustin Heard
Yard Worker at SelfYard Worker at Self
Katie LyleKatie Lyle
Stay-at-Home Mom + Caregiver at SelfStay-at-Home Mom + Caregiver at Self
Sylvia ChenSylvia Chen
Translator for Family at SelfTranslator for Family at Self
Samara StockwellSamara Stockwell
Crew Leader Relief at Kimberly ClarkCrew Leader Relief at Kimberly Clark