Rachael Craig
Melbourne,VIC
Summary
Reliable Traffic Controller with background in efficiently managing vehicle and pedestrian traffic flow in high volume situations. Strengths include exceptional problem-solving skills, strong decision-making abilities, and well-versed in local traffic laws and regulations. Demonstrated success in reducing congestion, improving safety, and ensuring smooth transit operations.
Overview
12
12
years of professional experience
Work History
Traffic Controller
Tradetech Services
Geelong, Vic
03.2022 - Current
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Provided assistance to motorists who experienced difficulty navigating through congested areas.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
- Managed setup and removal of temporary traffic control equipment and signs.
- Directed pedestrians across busy streets and around construction sites.
- Monitored and coordinated traffic during power outages and emergencies.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
Traffic Controller
Dalys Traffic
Williamstown, Vic
05.2019 - 02.2022
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Provided assistance to motorists who experienced difficulty navigating through congested areas.
- Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
- Managed setup and removal of temporary traffic control equipment and signs.
- Directed pedestrians across busy streets and around construction sites.
- Monitored and coordinated traffic during power outages and emergencies.
- Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
Administration Officer
Wiseman institute of applied learning
Sunshine West, Vic
11.2014 - 01.2019
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Organised meetings and conferences for internal staff members, as well as external stakeholders.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
- Produced detailed minutes of meetings for circulation to relevant personnel.
- Monitored stock levels within the office environment, placing orders when necessary.
- Responded to queries raised by customers via email or social media channels in a professional manner.
- Updated databases with new customer contact details or changes in existing accounts.
- Generated weekly reports detailing progress made against set targets or objectives.
- Set appointments and managed meeting schedule.
- Managed projects in alignment with time, budget and quality requirements.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Checked office stock to determine supply levels and maintain inventory.
- Implemented filing systems to improve document organization and retrieval.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Received and distributed mail, letters and packages.
- Answered phones and routed voicemails to respective employees.
- Stocked inventory and ordered office and kitchen supplies.
Logistics Coordinator
Murray Goulburn
Laverton, Vic
01.2013 - 01.2014
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Organized purchase and delivery of materials needed for various contracts.
Education
High School Diploma -
Hoppers Crossing Secondary College
Hoppers Crossing, VIC01-2009
Skills
- Traffic Control Team leader
- Traffic safety expert
- Valid Vic driver's license
- Radio communication
- Weather Monitoring
- Pedestrian Traffic Assessments
- Attention to Detail
- Parking Space Planning
- Organizational Skills
- Team building
- Traffic Management
- Problem-Solving
- Incident Reporting
- Excellent Communication
- Problem-solving abilities
Languages
English
Full Professional
References
References available upon request.
Timeline
Traffic Controller
Tradetech Services
03.2022 - Current
Traffic Controller
Dalys Traffic
05.2019 - 02.2022
Administration Officer
Wiseman institute of applied learning
11.2014 - 01.2019
Logistics Coordinator
Murray Goulburn
01.2013 - 01.2014
High School Diploma -
Hoppers Crossing Secondary College
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