Rachael Crossling
Taylor
Summary
Experienced in managing daily operations within a nail salon, focusing on customer service and client satisfaction. Oversaw financial transactions and budget management, while implementing social media marketing strategies to enhance brand visibility and drive revenue growth. Additionally, delivered high-quality customer service in a fast-paced restaurant environment, ensuring efficient order processing and collaboration with kitchen staff for timely food delivery. Strong attention to detail and problem-solving skills contributed to maintaining cleanliness and organization in both settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Owner
Cbrnailsbyrc
Taylor
08.2023 - Current
- Managed daily operations of a successful nail salon business.
- Oversaw customer service and ensured client satisfaction.
- Handled financial transactions and managed budget effectively.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Waitress
Pad Thai
Chisholm
08.2024 - 03.2025
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness and organization of dining areas and utensils.
- Collaborated with kitchen staff to ensure timely food delivery.
Swim Instructor
Aquatic Achievers
Calwell
03.2024 - 11.2024
- Developed customized lesson plans to meet individual student needs and goals.
- Monitored pool activities to ensure safety and adherence to guidelines.
- Maintained pool cleanliness and equipment readiness for lessons and activities.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Sales Associate
Kmart
Tuggeranong
10.2021 - 03.2024
- Assisted customers with product selection and answered inquiries promptly.
- Maintained sales floor organization and ensured product displays were attractive.
- Processed transactions accurately at the cash register during peak hours.
Education
High School Diploma -
Wanniassa High School
Wanniassa12-2034
Diploma - Beauty Therapy
Australasian Beauty Therapy Academy
PhillipSkills
- Customer service
- Skin analysis
- Nail application
- Sales techniques
- Social media marketing
- Time management
- Team collaboration
- Problem solving
- Entrepreneurial personality
- Attention to detail
- Business development
Certification
- WWVP
- First Aid
- Drivers lisense
Timeline
Waitress
Pad Thai
08.2024 - 03.2025
Swim Instructor
Aquatic Achievers
03.2024 - 11.2024
Business Owner
Cbrnailsbyrc
08.2023 - Current
Sales Associate
Kmart
10.2021 - 03.2024
High School Diploma -
Wanniassa High School
Diploma - Beauty Therapy
Australasian Beauty Therapy Academy