Rachael Howell
Geraldton,WA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Drill Patroller & Bast Operator
Rio Tinto
09.2023 - Current
- Operated various types of machinery, 962 CAT Loader, Water cart, Stem Truck, Service truck, Drill Float and pit viper drills.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Adopted versatility and leadership within roles, including leading sampling team, working in different departments to help out.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers
Administration Assistant / Scheduling
Terra Firma Laboratories
01.2023 - 03.2023
- Prepared daily employee work schedules using batch plant tracking systems, assigning technicians to jobs.
- Checking and updating maintenance registers for vehicles and equipment and booking regular servicing avoiding malfunction, maximising safer operations.
- Rostering on site and Perth lab technicians and employees with consideration of fatigue due to travel, extensive hours and night shift.
Great Service Attendant
The Coffee Club
03.2021 - 08.2021
- Co-operating with co-workers to ensure maximum productivity.
- Resolved problems, improved operations, and provided exceptional service.
- Worked well in team settings, providing support and guidance.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Followed food health and safety practices.
Customer Service Representative
Jurien Bay Seafood
12.2020 - 03.2021
- Assisted customers with product purchase and bulk orders.
- Managed shop open and closing procedures, and daily tasks independently.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Assistant Manager
Cervantes Country Club
08.2019 - 12.2020
- Supervised employees, assigned tasks, and daily duties, ensuring maximum work productivity.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular stock take, highlighting issues and stock level patterns.
- Cleaned and sanitised bathrooms, kitchens, and other similar areas according to established protocols.
Assistant Manager
Metropetroleum Service Station
01.2019 - 11.2019
- Maintained compliance with all OSHA standards.
- Customised training strategies and safer work practices.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Reduced financial discrepancies by monitoring debit sales and deposits.
- Removed trash, debris, and other waste materials from the premises.
Restaurant Attendant
Sandpiper Tavern & Pizzeria
01.2018 - 01.2019
- Conducted hourly rounds to wipe tables, stock utensils and sweep the floor to maintain cleanliness of eating area.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Performed daily checklists for cleaning floors, wiping down glass entryways, and collecting trash before opening shop.
Egg Packing (Seasonal Work)
AAA Egg Company
12.2017 - 01.2018
- Ensuring all activity is in compliance with poultry biosecurity standards.
- Working independently in individual poultry shed for over 9 hours, enduring physically demanding tasks.
- Regular maintenance of work environment, keeping area sanitised to avoid cross-contamination.
- Keeping accurate records of pulp, system, and floor eggs to track shed production.
Education
WACE Certififcate -
Jurien Bay District High School
Jurien Bay, WA10.2018
Skills
- Safety Awareness
- Team Leadership
- Staff Management
- Critical Thinking
- Cultural Awareness
- Communication
- Time Management
- Conflict Resolution
- Strategy
- MS Suit
- Situational awareness
- Problem-Solving
Certification
- RII30719 Certificate III in Emergency Response & Rescue - partial completion
- HLTAID014 & 15 Provide Advanced First Aid, Resuscitation & Oxygen Therapy
- HLTAID011 Provide First aid
- Class 'HR’ Manual Driver's License
- Dangerous Goods Security Card
- Work Safely at Heights
- Enter & work in confined spaces
- Gas Test Atmosphere
- Snake Handling Awareness
- SITHFAB002 - Provide Responsible Service of Alcohol
References
Mitchell McDonald- Terra Firma Laboratories
Laboratory Manager
Ph: 0481 227 980
Email: mmcdonald@terrafirmalabs.com.au
Raz Zhang - The Coffee Club
General Manager
Ph: 0416 071 017
Email: tccwexfordmc@gmail.com
Laura Hooten - Jurien Bay Fish Shop
Store & Operations Manager
Ph: 0429 050 013
Paul Lythe - Cervantes Country Club
General Manager
Ph: 0414 585 518
Email: Paul.lythe@lionco.com
Timeline
Drill Patroller & Bast Operator
Rio Tinto
09.2023 - Current
Administration Assistant / Scheduling
Terra Firma Laboratories
01.2023 - 03.2023
Great Service Attendant
The Coffee Club
03.2021 - 08.2021
Customer Service Representative
Jurien Bay Seafood
12.2020 - 03.2021
Assistant Manager
Cervantes Country Club
08.2019 - 12.2020
Assistant Manager
Metropetroleum Service Station
01.2019 - 11.2019
Restaurant Attendant
Sandpiper Tavern & Pizzeria
01.2018 - 01.2019
Egg Packing (Seasonal Work)
AAA Egg Company
12.2017 - 01.2018
WACE Certififcate -
Jurien Bay District High School
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