Rachael Mayne
Broome
Summary
Enthusiastic Customer Service always eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Cl Motivated to learn, grow and keep on learning.
Overview
26
26
years of professional experience
Work History
Director Broome Car Carriers
Blue Haze Mechanical Services Pty Ltd
07.2016 - Current
- Managed daily operations of bookings, schedules, invoicing, tracking organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Office Administrator
Broome Hospital
04.2012 - 07.2014
- Audited records for accuracy.
- Sorted materials and filed according to guidelines.
- Received and routed medical records.
- Received and processed medical records requests.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Adhered to all facility, company and legal guidelines.
- Processed patient admission and discharge documentation.
- Input data into computer programs and filing systems.
Retail Sales Manager
Deep Sea Moonlight Pearls
03.1998 - 01.2012
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Tightened security around store to reduce shrink and alleviate theft.
Education
High School Diploma -
Shepparton South Secondary College
SheppartonSkills
- Customer Billing
- Recordkeeping strengths
- Strategic sales knowledge
- Data entry
- Professional telephone manner
- Account management
- Service standard compliance
- Stock management
- Money handling abilities
- Report preparation
- Stocking and replenishing
- Sale expertise
- Credit card processing
- Retail materials management
- Scheduling
Been living in Broome for last 27 years and have two boys 8 and 13 years old.
Timeline
Director Broome Car Carriers
Blue Haze Mechanical Services Pty Ltd
07.2016 - Current
Office Administrator
Broome Hospital
04.2012 - 07.2014
Retail Sales Manager
Deep Sea Moonlight Pearls
03.1998 - 01.2012
High School Diploma -
Shepparton South Secondary College
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