Hi, I’m
Rachael Murphy
Waitress
Katoomba,NSW
Summary
Outgoing Waitress with experience working both FOH & BOH. Focused & hardworking team member knowledgeable in food safety & sanitation guidelines. Commended for having solid attendance record & delivering exceptional customer service. Licensed for preparation & sale of alcoholic beverages, bar procedures & liquor laws.
Overview
5
years of professional experience
Work History
The Sporting Globe Bar & Grill
Bartender
06.2023 - 09.2023
Job overview
- Developed creative bar menus & drink recipes by researching emerging industry trends.
- Managed bar inventory, restocked & placed orders for spirits, beer, wines, & mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation & memorising drink orders.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Served high customer volumes during special events, nights, and weekends.
Darley's @ Lilianfels Resort & Spa
Head Waitress
03.2020 - 01.2023
Job overview
- Shared knowledge of menu items & flavours, enabling customers to make personal decisions based on taste & interest with wine pairings.
- Served up to 80 guests per shift in a 10 table section of the restaurant.
- Assisted customers with dietary and food allergies & what they could order.
- Extensive knowledge in the cocktails, whiskey & wine area.
- Quickly reset & cleaned up tables after customers left to enable speedy turnaround & guest flow.
The Rose of Australia
Barmaid / Gaming Attendant
09.2019 - 01.2020
Job overview
- Prepare alcohol or non-alcohol beverages for bar & restaurant patrons.
- Mix ingredients to prepare cocktails, restock & replenish bar inventory & supplies.
- Performed cash handling duties, provided change & balanced money at end of shift for TAB & Pokies
- Prepared electronic gaming device's payoff requests & tax forms for jackpots in accordance with policies & regulations.
- Informed manager of duty of significant concerns, broken machines & issues in gaming area.
Salt Water Fitness
Personal Assistant
07.2018 - 08.2019
Job overview
- Organised all clients schedules with trainer.
- Handled incoming & outgoing correspondence, including mail, emails & phone calls.
- Organised personal & professional calendars & supplied reminders of meeting & events.
- Planned & supervised all personal travel arrangements including: air travel, ground transportation & accommodation.
- Gained core skill's; adaptability, planning & organising & good communication skills.
Education
Katoomba High SchoolKatoomba, NSW
Year 10
12.2011
Skills
- Customer Service
- Culinary Experience
- Cash Handling
- Drink Preparation/ Food Running
- Menu Memorisation
- Teamwork & professionalism
- Honest & dependable
- Responsible Alcohol Service
- Opening & Closing Procedures
- Ability to work independently
- Friendly & efficient
- Polite & patient
- Reliable & hard working
References
- Darley’s Restaurant; Brayden, 0418973492
- The Sporting Globe; Katrina, 0400118647
- Salt Water Fitness; Sally Anne, 0490024499
Timeline
Bartender
The Sporting Globe Bar & Grill
06.2023 - 09.2023
Head Waitress
Darley's @ Lilianfels Resort & Spa
03.2020 - 01.2023
Barmaid / Gaming Attendant
The Rose of Australia
09.2019 - 01.2020
Personal Assistant
Salt Water Fitness
07.2018 - 08.2019
Katoomba High School
Year 10
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