Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RACHAEL NDUNG'U

Paradise,SA

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with three years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

Drake Medox
03.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.

Nursing Student

Modbury Hospital
06.2024 - 07.2025
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
  • Collaborated with other health care professionals to establish optimal patient care.
  • Maintained accurate medical records through diligent documentation of vital signs, interventions performed, and any changes in patient condition or behavior.
  • Collaborated with interdisciplinary team members to optimize patient outcomes through comprehensive treatment planning.
  • Managed patients recovering from medical or surgical procedures.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Disability Support Worker

BET GROUP
04.2022 - 12.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Kept accurate records for client files and handled related paperwork
  • Adhered to company requirements for patient interactions and care standards
  • Kept detailed daily logs with care actions, patient behaviors and incidents
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
  • Drove clients safely to social activities and appointments
  • Maintained safety with tidy, clean and hazard-free home environments
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide
  • Prepared nutritious meals to meet individual dietary needs for clients
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth

Disability Support Worker

Livability care Australia
06.2022 - 01.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Kept accurate records for client files and handled related paperwork
  • Adhered to company requirements for patient interactions and care standards
  • Kept detailed daily logs with care actions, patient behaviors and incidents
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide
  • Provided high level of physical support by lifting, adjusting and moving clients
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles

Cleaning Technician-Medi Hotel

Exiss Group Pty
02.2022 - 05.2022
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift
  • Used time management and efficient cleaning methods to meet deadlines
  • Handled equipment, chemicals and materials properly and with caution
  • Organized and used industrial cleaning products following strict safety procedures
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents
  • Worked alongside other cleaners to complete jobs in corporate office buildings

Personal Care Assistant

Bupa Aged Care Campbell Town
01.2022 - 04.2022
  • Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels
  • Documented residents' mental status, sleep and eating patterns in medical record books
  • Built strong relationships with clients to deliver emotional support and companionship
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Assisted with feeding and monitored intake to help residents achieve nutritional objectives

Education

Certificate III individual support in disability and aged care -

SMP Training

Bachelor of Nursing(Graduate Entry) - Nursing

Flinders University
Adelaide, SA
12.2025

Skills

  • First Aid Certification
  • Mobility Support
  • Service Documentation
  • Personal Service
  • Ability to Lift Clients
  • Dietary Needs
  • Verbal and Written Communication
  • PPE Usage
  • Daily living support
  • Emotional Support
  • Confidentiality and Privacy
  • Behavioral support
  • Documentation abilities
  • Community Integration
  • Attention to Detail
  • Knowledge of medical and psychiatric terminology

Certification

  • First aid certificate and CPR certificate
  • Manual handling
  • Certificate III in individual support Aging and Disability
  • RDNS assist with medication scertificate

Timeline

Nursing Student

Modbury Hospital
06.2024 - 07.2025

Support Worker

Drake Medox
03.2023 - Current

Disability Support Worker

Livability care Australia
06.2022 - 01.2023

Disability Support Worker

BET GROUP
04.2022 - 12.2024

Cleaning Technician-Medi Hotel

Exiss Group Pty
02.2022 - 05.2022

Personal Care Assistant

Bupa Aged Care Campbell Town
01.2022 - 04.2022

Certificate III individual support in disability and aged care -

SMP Training

Bachelor of Nursing(Graduate Entry) - Nursing

Flinders University
RACHAEL NDUNG'U