Rachael Palmer
Shepparton
Summary
I have over three years experience working in aged care across both home care and residential settings, where i have supported elderly clients with dignity, compassion and respect. My background includes assisting with personal care such as showering, grooming, toileting and dressing as well as providing help with mobility, meal preparation, medication prompting and daily household tasks including cleaning, laundry and shopping. I am experienced in building strong, trusting relationships with clients while maintaining there independence and prompting their wellbeing. I am passionate about delivering high quality care and ensuring each individual feels safe, valued and supported in their own environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Cobram Regional Care
06.2022 - Current
- Provided compassionate personal care to clients, enhancing their daily living experiences and comfort.
- Maintained accurate documentation of client progress and changes in health status for effective communication.
- Trained new staff on best practices for personal care and client interaction techniques, fostering a supportive environment.
- Implemented hygiene protocols consistently, ensuring compliance with health standards and improving client satisfaction.
- Enhanced client relationships through active listening and empathetic engagement, building trust and rapport effectively.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Grocery Store Worker
Ritchies IGA Cobram
09.2019 - 06.2022
- Prepared and sliced meats and cheeses to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of deli display cases to enhance visual appeal.
- Trained new staff on deli operations and safety protocols to ensure efficient workflow.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated machinery for sorting and packaging produce efficiently.
- Stocked shelves efficiently, ensuring products were displayed correctly and organized.
Education
Certificate 3 in Individual Support
Partners in Training
Shepparton08-2022
Year 12
Cobram Secondary College
Cobram09-2021
Skills
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Behaviour management
- Dressing assistance
- Meal preparation
- Medication administration
- Household tasks
Certification
- PCA - Personal Care Assistant
- RSA - Responsible service of Alcohol
Timeline
Personal Care Assistant
Cobram Regional Care
06.2022 - Current
Grocery Store Worker
Ritchies IGA Cobram
09.2019 - 06.2022
Certificate 3 in Individual Support
Partners in Training
Year 12
Cobram Secondary College