Rachael Parkin
Sydney
Summary
Friendly, passionate and hardworking individual with years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Strong organisational and administration skills with the ability to meet deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Executive
Alsco Uniforms
03.2024 - Current
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Negotiated contracts with key stakeholders, resulting in favourable terms for the company and long-term partnerships.
Business Development Executive
Coca-Cola EuroPacific Partners
05.2022 - Current
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
General Manager
El Patron
09.2021 - 04.2022
- Management of a high traffic restaurant
- Customer Service
- Bar Operations
- Money handling / POS / Cash Up Procedures
- Managing Bookings, Functions & Catering
- Marketing & Promotions
- Controlling Rostering and Labour Costs
- Hiring of Staff & Conducting Staff Training
- Communication with Suppliers
- Ordering Produce and Product
- Meeting deadlines & KPIs
2IC
The Village Narellan
01.2018 - 09.2021
- The Village Narellan: 21C
- Management of a high traffic restaurant
- Customer Service
- Bar Operations
- Money handling / POS / Cash Up Procedures
- Managing Bookings, Functions & Catering
- Marketing & Promotions
- Controlling Rostering and Labour Costs
- Hiring of Staff & Conducting Staff Training
- Communication with Suppliers
- Ordering Produce and Product
- Meeting deadlines & KPIs
FOH Team Member
Narellan Hotel
01.2016 - 01.2018
- Customer Service
- Waitressing
- Bar Operations
- Money handling / Cash register trained
- Functions & Events
- Marketing & Promotions
- Social Media Scheduling & Publishing
Education
Diploma - Event Management
William Angliss Institute
Sydney, NSW12.2016
Diploma - Travel & Tourism Management
William Angliss Institute
Sydney, NSW12.2016
Diploma - Hospitality Management
William Angliss Institute
Sydney, NSW12.2016
Skills
- Policy/program development
- Leadership and team building
- Financial administration
- Project management
- Profit and loss accountability
- Top talent recruiting, hiring and training
- Networking abilities
- Advertising and marketing
- Event planning
- Administrative skills
- Point of Sale (POS) system operations
- Safe food handling
- High-volume dining
- Sales and Marketing
- Mentoring and Coaching
Certification
- Responsible Service of Alcohol
- Certificate of Acknowledgement: COVID-19 Awareness of Food Service
Timeline
Business Development Executive
Alsco Uniforms
03.2024 - Current
Business Development Executive
Coca-Cola EuroPacific Partners
05.2022 - Current
General Manager
El Patron
09.2021 - 04.2022
2IC
The Village Narellan
01.2018 - 09.2021
FOH Team Member
Narellan Hotel
01.2016 - 01.2018
- Responsible Service of Alcohol
- Certificate of Acknowledgement: COVID-19 Awareness of Food Service
Diploma - Event Management
William Angliss Institute
Diploma - Travel & Tourism Management
William Angliss Institute
Diploma - Hospitality Management
William Angliss Institute
Similar Profiles
William BaxterWilliam Baxter
Outside Sales Representative at Alsco UniformsOutside Sales Representative at Alsco Uniforms
Ritchie EscobarRitchie Escobar
District Manager at Alsco UniformsDistrict Manager at Alsco Uniforms
Cortney ShewbartCortney Shewbart
Human Resource Generalist at Alsco UniformsHuman Resource Generalist at Alsco Uniforms