Summary
Overview
Work History
Education
Skills
License
Own Car
References
Timeline
Generic

Rachael Russell

Banora Point,NSW

Summary

I have always worked in Customer Service, recently in Home Care, where I pride myself in my ability to adapt to different people and situations. My calm, helpful manner enables me to offer efficient, friendly advice to clients and keep conflict to a minimum. I am a good team member and possess sound initiative skills. Being a quick learner, I am willing to take on further training if required. I am able to manage my time extremely well , when problems arise i find i can calmly deal with different challenges quickly. Caring for others is something I am extremely passionate about and hope to continue to grow my skills and further my studies

Overview

24
24
years of professional experience

Work History

Personal care of clients

Australian unity home care
01.2017 - Current
  • Personal care of clients
  • assisting with stoma care changing and re applying
  • General cleaning
  • Shopping with and for clients
  • Assisting with medications
  • meal preparations
  • reporting and documentation of clients health and needs
  • assisted clients through individual service plans.
  • provided coaching to other staff
  • checked and documented blood pressure

The Cheesecake Shop manager

01.2013 - 01.2017
  • Food Preparation, Customer Service, Cash Handling, Cleaning, Ordering of stock, Baking

Home Duties
01.2009 - 01.2013

Assistant in Nursing

Blue Care Amaroo
01.2008 - 10.2008
  • personal care of residents, toileting, showering,changing of incontinence aids
  • changing of bedding
  • documentation and reporting of residents health and needs
  • assited with feeding, including peg feeding
  • assisted with stoma needs ,cleaning and changing
  • assisted with the use of mobility aids
  • assisted with the use of hoists /lifts
  • meal preparation
  • assisted with prompting of medications

Certified Nursing Assistant In Training

Canowindra Nursing Home
01.2007 - 02.2007
  • Changed linens in rooms, keeping spaces fresh and clean for residents
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • assisted in personal care needs of residents
  • assisted with feeding
  • prompted residents with medications
  • assisted with the use of mobility aids including wheel chairs ,hoists , shower chairs and mechanical beds
  • documentation and reporting of residents needs and health



Kitchen Hand / Sales

Michelle’s Patisserie
01.2003 - 01.2004
  • Preparing food, Kitchen hygiene, Customer Service, Ordering stock, Cash handling

Cook – Casual

World Famous Fish and Chips
01.2000 - 01.2003
  • Customer Service, Food Preparation, Cooking

Education

current full licence -

Senior First Aid

St Johns Ambulance
03.2023

National Police check -

01.2017

Certificate III in Aged Care -

Kingaroy Tafe
01.2008

Year 10 Certificate -

Vincentia High School
01.2002

Skills

  • Strong Problem solver
  • Great time management
  • Reliable
  • always keen to learn and keep my learning as up to date as possible
  • great team worker
  • Dementia Care
  • Supportive Companionship
  • Client Education
  • First Aid Certification
  • Supportive Personality
  • Personal Care Worker
  • Daily living assistance

License

True

Own Car

True

References

  • Dean and Jennifer Goostrey, Former owner, Cheesecake Shop Tweed Heads, 0423774808
  • Karina Ottery, Registered Nurse, Tweed Heads Hospital, 0438543421

Timeline

Personal care of clients

Australian unity home care
01.2017 - Current

The Cheesecake Shop manager

01.2013 - 01.2017

Home Duties
01.2009 - 01.2013

Assistant in Nursing

Blue Care Amaroo
01.2008 - 10.2008

Certified Nursing Assistant In Training

Canowindra Nursing Home
01.2007 - 02.2007

Kitchen Hand / Sales

Michelle’s Patisserie
01.2003 - 01.2004

Cook – Casual

World Famous Fish and Chips
01.2000 - 01.2003

current full licence -

Senior First Aid

St Johns Ambulance

National Police check -

Certificate III in Aged Care -

Kingaroy Tafe

Year 10 Certificate -

Vincentia High School

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Rachael Russell