Rachael Sneath
Darra,QLD
Summary
Proven Personal Support Worker with a track record of enhancing client wellbeing and independence at Care To Care. Skilled in Dementia Care and providing emotional support, demonstrated success in improving client satisfaction. Experience in progress documentation and medication administration, committed to maintaining privacy and confidentiality. Dependable employee establishes rapport and trust with clients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
16
16
years of professional experience
Work History
Personal Support Worker
Care To Care
05.2022 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of client care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for clients.
- Assisted with meal preparation, and medication reminders administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Built strong relationships with clients to deliver emotional support and companionship.
- Completed and record status and progress report for each client.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Volunteer Opshop Assistant
RSPCA Queensland
05.2016 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Received incoming donations
- Sort, price and display stock.
- Manning the Checkout desk using an eftpos machine and cash register.
- Opening and closing the shop directed by the manager
- End of day reconciliation.
Support Worker
Jubilee Community Care
10.2017 - 03.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, bathing and toileting, meal preparation, medication reminders and administering, domestic tasks.
- Recognised and reported abnormalities or changes in clients' health status to coordinators.
- Provided transport to doctors' appointments, shopping and social outings
- Documented client progress and activities in accordance with policies and procedures.
PA/Secretary
PNG Forest Products
11.2008 - 07.2010
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintain privacy in all facets of clients, employees and agency information.
- Performed all other clerical tasks.
Education
Certificate IV in Ageing Support
Sage Education
Wembley Road Logan Central Queensland 411411.2023
Certificate 111 in Individual Support
AMC Training & Consulting
Victoria Point, QLD04.2020
Certificate 111 in Community Services
Strategix Academy
Coopers Plains, Brisbane Queensland08.2017
Certificate 111 in Business Administration
TAFE NSW (OTEN)
Sydney, NSW05.2014
Certificate in Professional Receptionist
POM Business Training Institute
Port Moresby NCD. Papua New Guinea06.1997
Year 10 Certificate
Holy Name High School
Dogura, Milne Bay Province. Papua New Guinea12.1988
Skills
- Mobility Assistance
- Dementia Care
- Personal Hygiene Assistance
- Social support
- Privacy and confidentiality
- Palliative Care
- Meal Preparation
- Elderly Care
- ADL Assistance
- Daily living assistance
- Respectful and Compassionate
- Incident Reporting
- Medication Administration
- Medication and Appointment Reminders
- Verbal and written communication skills
- Multitasking abilities
- Flexibility
- Reliability
- Resilience
- Empathy
- Transportation assistance
- First Aid
Timeline
Personal Support Worker
Care To Care
05.2022 - Current
Support Worker
Jubilee Community Care
10.2017 - 03.2022
Volunteer Opshop Assistant
RSPCA Queensland
05.2016 - Current
PA/Secretary
PNG Forest Products
11.2008 - 07.2010
Certificate IV in Ageing Support
Sage Education
Certificate 111 in Individual Support
AMC Training & Consulting
Certificate 111 in Community Services
Strategix Academy
Certificate 111 in Business Administration
TAFE NSW (OTEN)
Certificate in Professional Receptionist
POM Business Training Institute
Year 10 Certificate
Holy Name High School
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