Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Steer

Hindmarsh Island,SA

Summary

Passionate, pursuing a Dual Qualification in Ageing and Disability Support, with extensive experience in roles requiring strong interpersonal skills and adaptability. Skilled in multitasking and handling complex, sensitive matters with compassion. Devoted to delivering high-quality, individualised care and facilitating individuals in achieving their goals through a holistic, person-centred approach, while enhancing community participation.

Overview

16
16
years of professional experience

Work History

Team Member

Heritage Pies & Pastries
Goolwa, SA
08.2020 - 04.2023
  • Deliver high quality customer service through active listening, with effective communication techniques.
  • Maintain safe hygiene and food handling procedures by keeping work areas clean, organised and safe.
  • Punctual and reliable team member worked scheduled shifts, prompt to cover coworker absences.

Volunteer Community Coordinator

Life In A Bag SA Southern Area
Goolwa, Strathalbyn, Meadows SA
03.2021 - 08.2021
  • Community Homelessness Winter Appeal Support Service; to bring hope to others in need.
  • Collaborating with local communities to create awareness and increasing community support.
  • Collected and distributed over 500 bags of emergency supplies to support our community in need.

Home Cleaning & Gardening Services

Self Employed
Various Locations
06.2017 - 08.2020
  • Managed and supported 12 clients with 4 clients from Orana Supported Independent Living (SIL)
  • Built strong rapport with diverse clients, delivering quality person-centred service.
  • Identifying safety issues and implementing measures to reduce incidents and accidents.

Retail Store Manager & Area Manager

Westco Jeans
7 Store Locations
01.2007 - 12.2009
  • Structured rosters, team meetings, trained employees, promoting a culture of diversity and inclusion.
  • Collaborate with Company Directors, Store Managers, Team Members and Centre Managements.
  • Received State Certificates for Best Improved Store Sales and Excellent Customer Service, promoted to Area Manager overseeing 7 stores.


Education

Certificate III in Individual Support - Dual - in Ageing And Disability (Part-time)

TAFE SA
Victor Harbor, SA

Skills

  • Excellent Interpersonal and Communication
  • Compassionate, Empathetic and Patience
  • Maintain Health and Safety Standards
  • Dedicated to Professional and Personal Growth
  • Multitasking, Organisation and Collaboration
  • Progress Monitoring and Documentation

Timeline

Volunteer Community Coordinator

Life In A Bag SA Southern Area
03.2021 - 08.2021

Team Member

Heritage Pies & Pastries
08.2020 - 04.2023

Home Cleaning & Gardening Services

Self Employed
06.2017 - 08.2020

Retail Store Manager & Area Manager

Westco Jeans
01.2007 - 12.2009

Certificate III in Individual Support - Dual - in Ageing And Disability (Part-time)

TAFE SA
Rachael Steer
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