Rachael Stewart
Forster,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shop assistant position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Shop Manager
In Touch Pools & Spas
10.2006 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Education
No Degree - Hotel And Motel Management
Ryde Tafe
Ryde, NSW11.1990
Skills
- Customer Service
- Employee Management
- Health and safety
- Invoicing
- Customer Engagement
- Task Delegation
- Merchandise planning
- Store operations
- Visual Merchandising
- Store Layout
Timeline
Shop Manager
In Touch Pools & Spas
10.2006 - Current
No Degree - Hotel And Motel Management
Ryde Tafe
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