Rachael Stolz

• Collected, secured, and delivered contents in a safe and timely manner, following the delivery instructions.
• Adhered to all applicable traffic laws while driving delivery vehicle following route instructions.
• Communicated regularly with customers regarding any delays or issues.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• 4.94 customer rating

· Organized backroom areas using material loading equipment to load, unload and move merchandise.

· Followed proper food handling techniques when preparing produce for sale in accordance with health regulations.

· Performed regular restocking of fresh produce shelves, ensuring items were properly rotated and labelled.

· Monitored expiration dates and removed expired and overripe items to provide freshest options and eliminate health risks.

· Answered store and merchandise questions and led customers to wanted items.

· Watched for and recognized security risks and thefts to prevent or handle situations.

· Cleaned shelves, counters and tables to maintain organized store.

· Conducted daily maintenance checks on equipment used in the department such as scales, slicers.

· Operated cash registers accurately and efficiently during peak shopping hours.

• Called and thanked Cancer Council Queensland donors for their donations following the script provided.
• Checked and updated donor's contact details and other information on the Pivotal database in a timely manner.
• Communication and administration experience.
• Sorting donations and return-to-sender mail
• Other administration tasks.