Rachael Thompson
Boggabri,NSW
Summary
Dynamic and adaptable professional with a proven track record at Think Solutions Cleaning and Support, excelling in enhancing workplace safety and efficiency. Leveraged expertise in cleaning procedures and chemical handling alongside strong teamwork and problem-solving skills. Achieved significant improvements in operational productivity and employee health through meticulous attention to detail and proactive quality control measures.
Overview
11
11
years of professional experience
Work History
Industrial Cleaner
Think Solutions Cleaning and Support
12.2023 - Current
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
- Maintained proper inventory levels of cleaning supplies, preventing unnecessary downtime due to shortages.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Boosted efficiency in manufacturing processes by keeping tools and equipment clean and well maintained.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
- Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
- Supported quality control initiatives by maintaining cleanliness standards in production areas.
- Eliminated potential fire hazards by diligently removing combustible dust from machinery and surfaces.
- Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
- Assisted in training new hires on company policies, procedures, and best practices for industrial cleaning tasks.
- Streamlined workflow processes by proactively identifying opportunities for increased efficiency within daily tasks and duties.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
Trainee Rear Dump Truck Operator
Programmed Skilled Workforce
01.2023 - 10.2023
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Filled out timesheets and paperwork according to identified requirements.
- Participated in safety drills, ensuring readiness in case of workplace emergencies.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
- Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
- Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
- Streamlined communication with dispatchers, receiving job instructions and route updates in a timely manner.
- Ensured optimal vehicle performance by monitoring fluid levels, tire pressure, brakes, lights, and other critical components regularly.
- Reduced maintenance costs with consistent adherence to preventative maintenance schedules and timely reporting of issues.
- Demonstrated commitment to safety compliance by attending regular training sessions on relevant topics such as hazard identification, risk management, and emergency response procedures.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Manoeuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Drove 310-ton capacity trucks transporting over burden and coal materials.
Shift Supervisor
Lincraft
10.2013 - 06.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
Diploma Of Beauty Therapy - Beauty
TAFE NSW
Tamworth, NSW12.2019
Skills
- Personal Protective Equipment
- Communication and Interpersonal Skills
- Teamwork and Collaboration
- Strong Work Ethic
- Reliability
- Retail experience
- Customer Assistance
- POS System Operation
Timeline
Industrial Cleaner
Think Solutions Cleaning and Support
12.2023 - Current
Trainee Rear Dump Truck Operator
Programmed Skilled Workforce
01.2023 - 10.2023
Shift Supervisor
Lincraft
10.2013 - 06.2016
Diploma Of Beauty Therapy - Beauty
TAFE NSW
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