Rachael Tomkins
Moriac,VIC
Summary
Current Library Technician with solid background in managing and organising library resources. Proven ability to enhance library operations through effective catalogue management and user assistance. Known for strong collaboration skills and adaptability in dynamic environments, ensuring reliable support to team members and patrons.
Overview
25
25
years of professional experience
Work History
Library Technician
The Geelong College
10.2000 - Current
- Enhanced library user experience by providing efficient customer service and assistance with various resources.
- Processed incoming materials efficiently, expediting their availability for patron use.
- Trained new Library Technicians, ensuring they were familiar with library policies and procedures for optimal performance.
- Promoted digital resources such as e-books and online databases to increase usage rates among library patrons.
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
- Provided technical support to patrons using computers, printers, and other equipment.
- Utilised advanced cataloging techniques for precise organisation of library materials, improving overall accessibility for users.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Managed interlibrary loan requests, facilitating access to resources from other institutions for patrons.
Education
Diploma - Library And Information Science
Box Hill Institute of TAFE
Melbourne, VIC10-2012
Skills
- Cataloging expertise
- Library instruction
- Budget administration
- Interlibrary loans
- Fine collection
- Collection management
- Catalogue maintenance
- Teamwork
- Problem-solving
- Multitasking ability
- Reliability
- Excellent communication
Timeline
Library Technician
The Geelong College
10.2000 - Current
Diploma - Library And Information Science
Box Hill Institute of TAFE
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