Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachael Zbyrko

12 Leake Street, Ascot,WA

Summary

Administrative leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Consultant

Nutrien Water
Forrestdale, WA
01.2024 - Current
  • Assisted sales teams by preparing quotations for prospective clients.
  • Maintain comprehensive and extensive knowledge of company products.
  • Provide customers with product advice suited to their needs and interests.
  • Manage customer enquiries in store and face-to-face.
  • General office duties.
  • Conducted follow-up calls with customers to answer any questions related to quotes or products and services offered.
  • Performed regular maintenance on company databases related to price lists, product catalogs.
  • Ensured compliance with local regulations related to product pricing and availability.
  • Provided support to other staff members during peak times of business activity.
  • Maintained accurate records of all inventory transactions, including sales, returns, and transfers.
  • Performed regular cycle counts to ensure accuracy of inventory levels.
  • Received customer orders and filled them accurately within specified time frames.

Irrigation Administration

Witten's Irrigation & Design
12 Leake Street, Ascot, WA
10.2023 - Current
  • Monitoring emails.
  • Processed payroll information according to established guidelines each fortnight.
  • Repaired broken pipes, sprinkler heads, valves as needed.
  • Performed regular maintenance on all equipment used in the irrigation process.
  • Provided customer service by answering incoming calls and responding to inquiries in a timely manner.
  • Ordering parts for specific jobs and making sure they're on site before the Witten's team starts.

Administrative Officer

Perth Racing
Ascot, WA
01.2019 - 12.2021
  • Organized events to welcome new staff members into the organization and introduce them to coworkers.
  • Conducted orientation sessions for new hires, introducing them to the company's mission and culture.
  • Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
  • Rostering over 500 staff, dealing with no shows, sick calls, and replacing staff in a timely manner.
  • Scheduling meetings and appointments for managers.
  • Screened resumes and applications to identify qualified candidates for open positions.
  • Filing, organizing paper and electronic documents such as emails, invoices, reports, and other administrative records.
  • Contractors sign on/off.
  • Reception fill in, answering, and directing calls.
  • Set up for the race meeting and assuring everything will run smoothly for the race meet for everyone working on the course.

Education

High School Diploma -

Eastern Hills Senior High School
Mount Helena
12-2014

Skills

  • Problem Solving
  • Verbal Communication
  • Team Management
  • Computer Skills
  • Problem Resolution
  • Task Prioritization
  • Friendly, Positive Attitude
  • Ability to work under pressure

Certification

  • White Card

Timeline

Sales Consultant

Nutrien Water
01.2024 - Current

Irrigation Administration

Witten's Irrigation & Design
10.2023 - Current

Administrative Officer

Perth Racing
01.2019 - 12.2021

High School Diploma -

Eastern Hills Senior High School

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Rachael Zbyrko