Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachael Zveglic

New Berrima,Australia

Summary

Dedicated and adaptable professional with a proactive approach and rapid learning ability. Demonstrated strong work ethic and effective communication skills through continued education and additional responsibilities at Bundanoon Veterinary Hospital and Greyhound Rescue. Core competencies include animal care, teamwork, and problem-solving. Committed to leveraging skills in a dynamic environment to contribute to animal welfare initiatives.

Overview

14
14
years of professional experience

Work History

Part-Time Head Vet Nurse / Puppy School Teacher

Bundanoon Veterinary Hospital
07.2022 - Current
  • Responsible for financial reporting, including accounts receivable, income reconciliation, and accounts payable
  • Organize and conduct staff training sessions
  • Perform stock takes, order supplies, and manage inventory of equipment
  • Handle appointment bookings, oversee arrivals and departures in the waiting area, and process payments using EzyVet
  • Provide support to veterinarians during consultations and surgical procedures
  • Assist with animal restraint, sample collection, radiographic routines, and care for patients both pre and post-operative
  • Admit and discharge patients
  • Clean and maintain pens in accordance with established procedures
  • Feed, water, and attend to the toileting needs of patients, ensuring wounds are clean and appropriately dressed
  • Process and run pathology tests
  • Prepare patients for surgery and set up the surgical room
  • Monitor patients under anesthesia and maintain accurate patient records
  • Place IV catheters and collect blood samples
  • Clean the operating theater and preparation area, as well as sterilize surgical kits
  • Take and process IM3 dental radiographs
  • Perform scaling and polishing dental procedures
  • Teach and manage the clinic's Puppy Preschool, adhering to clinic policies while implementing a positive reinforcement and confidence-building program

Shift leader / Animal attendant / corporate volunteer coordinator

Greyhound rescue
01.2021 - 01.2025
  • Cleaned and maintained dog kennels in accordance with established procedures
  • Adhered to quarantine protocols
  • Provided enrichment activities and entertainment for the animals
  • Delivered basic training to dogs
  • Trained new volunteers
  • Fed and administered medication to dogs
  • Conducted daily checks on injured dogs, ensuring wounds were clean and bandaged
  • Oversaw and managed kennel volunteers and daily kennel operations
  • Organized events, coordinated activities, and managed corporate sessions independently, along with group management
  • Followed the RESPECT policy with all hounds and ensured consent tests were completed before engagement
  • Coordinated and carried out various tasks
  • Processed surrenders and performed health checks on incoming hounds
  • Consulted with the kennel manager on behavior and rehabilitation plans, assisting with their implementation

Part time Vet nurse / Puppy School Teacher

Moss Vale Veterinary Hospital
01.2021 - 06.2022
  • Manage the flow of clients and pets through the clinic
  • Take appointment bookings, manage arrival and departures in the waiting room, take payments skilled in ezyvet
  • Supported vets during consults and surgical procedures
  • Assisted vet with animal restraints, taking samples, radiographic routines and caring for patients, pre and post operative
  • Admitting and discharging patients
  • Cleaning, maintaining pens in accordance with procedures
  • Feeding, watering, toileting patients
  • Ensuring wound are clean and dressed
  • Processing and running pathology
  • Preparing patients for surgery and preparing surgical room
  • Monitoring patients under anaesthetic and keeping patents records
  • Placing IV catheters and taking bloods
  • Clean theatre and prep area; clean pack and autoclave surgical kits
  • Taking and processing IM3 dental radiographs
  • Preforming scaling and polishing procedures
  • Teaching and managing clinic Puppy Preschool following clinic policy and dog trainer Kristy Seksel positive reinforcement and confidence building Puppy Preschool program

Full time Vet nurse

Vet pet Petersham
01.2021 - 12.2021
  • Admitting and discharging patients
  • Cleaning, maintaining pens in accordance with procedures
  • Feeding and watering patients
  • Taking patients for walks
  • Processing and running pathology with idexx machines
  • Preparing patients for surgery and preparing surgical room
  • Monitoring patients under anaesthetic and keeping patents records
  • Providing patient care
  • Set up and clean down procedures of surgical room
  • Placing IV catheters and taking bloods

Animal Care Attendant

Wingecarribee Animal Shelter
01.2016 - 12.2021
  • Processing adoptions, reclaims, surrenders, and strays
  • Providing friendly service when engaging with customers
  • Feeding and watering the cats and dogs
  • Cleaning, maintaining dog kennels and cat condos in accordance with procedures
  • Following quarantine procedures
  • Providing enrichment and entertainment for the animals
  • Providing basic training to dogs
  • Providing training for new staff
  • Organising and undertaking meet and greet with dogs
  • Providing monthly stocktake
  • Doing daily banking and eftpos takings
  • Basic handing of dangerous dogs

Trainee vet nurse

Bowral veterinary hospital
01.2019 - 12.2020
  • Admitting and discharging patients
  • Cleaning, maintaining pens in accordance with procedures
  • Observing surgery’s
  • Feeding and watering patients
  • Taking patients for walks
  • Taking and processing radiographs
  • Processing and running pathology with idexx machines
  • Preforming dental scale and polish
  • Preparing patients for surgery and preparing surgical room
  • Monitoring patients under anaesthetic and keeping patents records
  • Providing patient care
  • Reviving puppies after a Caesar

Crew member/ crew trainer/ Café coordinator

McDonalds at Sutton Forest
01.2011 - 12.2017
  • Training new crew
  • Providing great customer service
  • Decorating McCafe for monthly promotions
  • Writing daily, weekly, and monthly cleaning roster

Trainee Cert III Animal Studies

Clinton street veterinary clinic
01.2015 - 12.2015
  • Cleaning pens after patients have been discharged
  • Observing surgery’s
  • Feeding and watering patients
  • Taking patients for walks

Workplace student

Mayberry dairy farm
01.2013 - 12.2013
  • Feeding caves and cows
  • Connecting milking machine to cows

Workplace Student

Southern Highlands Vet and Bowral veterinary hospital
01.2013 - 12.2013
  • Cleaning pens after patients have been discharged
  • Observing surgery’s
  • Feeding and watering patients
  • Taking patients for walks

Education

Certificate IV in animal behaviour & Training -

DELTA
12-2025

Taronga Wildlife Treatment & Care -

Taronga Zoo
01-2023

Certification Program Level One And Level 2 -

Fear Free Veterinary Professional
01-2023

Puppy class master class -

Boehringer learning academy
01.2022

Dangerous Dogs Assessing And Handling Workshop -

Symmetry Dog Training
01.2020

Certificate IV - Vet nursing

Yalla Tafe
Yalla
01.2020

Dangerous dog assessing and handing workshop -

Dog Gone Mad
01.2019

Statement of attainment - provide first aid

01.2019

Implant microchip in cats and dog -

RSPCA Yagoona
Yagoona
01.2017

Certificate III - Animal studies

Goulburn TAFE
Goulburn
01.2015

Certificate II - Agriculture

Moss Vale high school
Moss Vale
01.2014

Certificate II - Animal Studies

Moss vale TAFE
Moss Vale
01.2014

Higher School Certificate -

Moss vale high school
Moss Vale
01.2014

Skills

  • Administration of anesthesia
  • Techniques for wound management
  • Accuracy in record-keeping
  • Support during dental procedures
  • Empathetic patient care
  • Veterinary medical records software
  • Client relationship management

References

  • Natalie Panzarino, Practice Manager AVC / President Greyhound Rescue, 0403819961, nat@avclanecove.com.au
  • Felicity McIntyre, Teacher Vet Nursing Wagga TAFE, 0447256559
  • Kira Booth, Kennel Manager (Current) Greyhound Rescue / Operations Assistant (2015-2021) Wingecarribee Animal Shelter, 0431743361
  • Steph, Senior Veterinary Nurse Pet Vet Petersham, 95605255, 0478765720, info@petvets.com.au
  • Crystal, Head Veterinary Nurse Pet Vet Petersham, 95605255, 0452206705, info@petvets.com.au
  • Dr Erica Steppat, Veterinarian Bundanoon Veterinary Hospital, 0422 227 717, Erica.steppat@gmail.com
  • Emma Readman, Teacher Vet Nursing Animal Science and Agriculture Yallah TAFE, 02 42629920, 0437082502, emma.walsh56@tafensw.edu.au
  • Chloe Abrahim, Vet Nurse (Till end of 2021) Moss Vale Veterinary Hospital / Tattoo Artist (Current), 0432442209

Timeline

Part-Time Head Vet Nurse / Puppy School Teacher

Bundanoon Veterinary Hospital
07.2022 - Current

Shift leader / Animal attendant / corporate volunteer coordinator

Greyhound rescue
01.2021 - 01.2025

Part time Vet nurse / Puppy School Teacher

Moss Vale Veterinary Hospital
01.2021 - 06.2022

Full time Vet nurse

Vet pet Petersham
01.2021 - 12.2021

Trainee vet nurse

Bowral veterinary hospital
01.2019 - 12.2020

Animal Care Attendant

Wingecarribee Animal Shelter
01.2016 - 12.2021

Trainee Cert III Animal Studies

Clinton street veterinary clinic
01.2015 - 12.2015

Workplace student

Mayberry dairy farm
01.2013 - 12.2013

Workplace Student

Southern Highlands Vet and Bowral veterinary hospital
01.2013 - 12.2013

Crew member/ crew trainer/ Café coordinator

McDonalds at Sutton Forest
01.2011 - 12.2017

Certificate IV in animal behaviour & Training -

DELTA

Taronga Wildlife Treatment & Care -

Taronga Zoo

Certification Program Level One And Level 2 -

Fear Free Veterinary Professional

Puppy class master class -

Boehringer learning academy

Dangerous Dogs Assessing And Handling Workshop -

Symmetry Dog Training

Certificate IV - Vet nursing

Yalla Tafe

Dangerous dog assessing and handing workshop -

Dog Gone Mad

Statement of attainment - provide first aid

Implant microchip in cats and dog -

RSPCA Yagoona

Certificate III - Animal studies

Goulburn TAFE

Certificate II - Agriculture

Moss Vale high school

Certificate II - Animal Studies

Moss vale TAFE

Higher School Certificate -

Moss vale high school
Rachael Zveglic