RACHAEL JANE GRIGOLON
Yamanto,QLD
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Business Manager
Winton State School
2023.03 - Current
- General office administration
- Analysed data related to costs and spending trends and plan within the school to prepare for budgets.
- Successfully managed budgets and allocated expenses and revenue to appropriate cost centres.
- Defined clear targets and objectives and communicated to other team members.
- Researched supply arrangements and the market to meet DoE and customer needs.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Established workflow processes and monitored daily productivity to improve overall performance within the team.
- Reconciled monthly financial documents for auditing purposes
- Assisted with development and implementation of financial policies and procedures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Executive Assistant, Tenancy Officer
Winton Shire Council
2022.12 - 2023.02
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimise time.
- Putting together monthly reports, including data and graphs for the council meeting
- Receive applications for committees, such as lawn assistance applications and RADAF application grants
- Organise prizes for local competitions held by the department
- Provide housing assistance to council workers, youth housing and elderly housing
- Handled confidential and sensitive information with discretion and tact.
- Organised and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for Director.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Collected and maintained careful records of rental payments and payment dates.
Payroll Officer
Winton Shire Council
2021.11 - 2022.12
- Create and maintain Employee and payroll records
- Coordinate and process fortnightly employee pay runs, monthly councillor pay runs and special pays
- Process backpays, termination pays, annual leave cash outs
- Acknowledge individual agreements, allowances, and deductions
- EBA and Award interpretations
- Annual EBA payment increase
- Annual EBA Allowance CPI Increase
- Provide reports and details for employees normal weekly earning to LGW work care for workers compensation claims
- State Wage Case Allowances, Trainee, and Apprentices wage rate increase
- Upload Superannuation to the Clearing house
- Upload Child Support payments to the child support agency
- Maintain Paid Parental leave payments through PRODA online
- Audit reports, Leave reports and Overtime reports
- Complete End of Period in practical for all departments each fortnight
- Initiated change from paper payslips to email payslips and followed through.
- Manage and resolve payroll discrepancies.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Maintained confidentiality of employee records and payroll information.
- Assisted with recruitment and onboarding of new employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Medical Receptionist/Better Patient Journey Officer
Townsville GP Super Clinic
2020.02 - 2021.07
- Maintaining appointment book
- Maintaining Patient medical records electronically
- Coordination of Care plan bookings with the nurse and Doctor
- Appointment eligibility checks on PRODA for Care plan bookings and taking enquiries regarding these appointments
- Maintaining recalls online through HotDoc and Best Practice
- Completing patient Observations including: Height, weight, measurements, vision chart, blood pressure
- Performing Drug and Alcohol testing and Audio testing for Pre-Employment Medicals
- Double checking Doctor's billing and batching to Medicare
- Coordinate COVID19 vaccination program
- Create Nurse rosters and accept leave forms.
Café All Rounder
The Beet Bar, Medilink, Townsville Hospital
2018.07 - 2020.02
Cafe Manager
The Daily Grindz, Domain Central, Barista
2016.10 - 2018.09
Medical Receptionist
Healthlink Family Medical Centre
2016.05 - 2017.08
Medical Receptionist
Primary Health Care Karratha Medical Centre
2015.03 - 2016.02
Medical Receptionist
Healthlink Family Medical Centre
2012.11 - 2015.01
Tony Ferguson Weight Loss Consultant and Pharmacy Assistant Dispensary Technician
Terry White Pharmacy
2011.12 - 2012.11
Pharmacy Assistant
Calanna Pharmacy
2008.11 - 2011.12
Education
Diploma of Management And Leadership -
TAFE QUEENSLAND
ONLINE Certificate IV in Health Administration -
Medicare Australia
Townsville, QLD2012
Certificate III Community Pharmacy -
Pharmacy Guild Australia
2009
Skills
- Extensive experience and skills in customer service
- Strong ability to meet strict deadlines
- Strong organisational and time management skills to prioritise workloads and meet deadlines
- Computer literate in the use of all programs within the Microsoft office package
- Proven ability to exercise sound judgment in complex decision making
- Experience in attending to customers from a diverse ethnic and age range
- Customer service and administrative tasks, often working autonomously within a high-volume, fast paced environment
- Problem-solving skills to ensure a smooth, ongoing service provision
- Committed to excellence and workplace pride
- Ability to maintain confidentiality and demonstrate discretion
References
Madeleine Lawler
CEO of Regional Development
Australia Mid North Coast
Phone - 0431 011 515
Email - madeleine@rdamnc.org.au
Julia Smith
Administration Officer - Rates
Winton Shire Council
Phone - 0417 612 323
Timeline
Business Manager
Winton State School
2023.03 - Current
Executive Assistant, Tenancy Officer
Winton Shire Council
2022.12 - 2023.02
Payroll Officer
Winton Shire Council
2021.11 - 2022.12
Medical Receptionist/Better Patient Journey Officer
Townsville GP Super Clinic
2020.02 - 2021.07
Café All Rounder
The Beet Bar, Medilink, Townsville Hospital
2018.07 - 2020.02
Cafe Manager
The Daily Grindz, Domain Central, Barista
2016.10 - 2018.09
Medical Receptionist
Healthlink Family Medical Centre
2016.05 - 2017.08
Medical Receptionist
Primary Health Care Karratha Medical Centre
2015.03 - 2016.02
Medical Receptionist
Healthlink Family Medical Centre
2012.11 - 2015.01
Tony Ferguson Weight Loss Consultant and Pharmacy Assistant Dispensary Technician
Terry White Pharmacy
2011.12 - 2012.11
Pharmacy Assistant
Calanna Pharmacy
2008.11 - 2011.12
Diploma of Management And Leadership -
TAFE QUEENSLAND
Certificate IV in Health Administration -
Medicare Australia
Certificate III Community Pharmacy -
Pharmacy Guild Australia