Rachana Trivedi
Summary
· Knowledgeable and skilled Business & Quality Assurance professional with 6 years of experience bringing expertise in test analysis. Verifies validates and helps improve results with a detail-oriented approach.
· Works well independently to handle assignments and is always ready to go beyond basic assignments. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Always looking to improve quality and efficiency. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
· With an understanding of business systems and industry requirements performed workflow analysis, developed User Story documentation, and prepared user acceptance testing (UAT) in quality assurance process.
· Actively involved in Agile sprint planning and coordinated with individual and team testing throughout to ensure quality deliverables by the end of the sprint.
Overview
7
7
years of professional experience
Work History
Business & Quality Assurance Analyst
MIS
2018.02 - Current
- Requirements Gathering, Validate and analyze application features in order to establish the required functionality in the software application.
- Performed extensive testing of web-based and mobile-based applications and track results via Excel, and Jira software to guide the development team about functional issues and expected outcomes.
- Communicate with project managers, developers, internal/external clients, and senior management to manage issues throughout the software testing life cycle using Agile and Waterfall methodologies.
- Validate the solution design meets business and functional requirements.
- Review test plans, acceptance criteria and assist end-users in the preparation and execution of user acceptance testing.
- Tested programs to check the accuracy, reliability, and conformance of results. Tested complex user interfaces.
- Analyzed specifications and requirements to develop and execute manual test cases, scripts, and plans.
- Certified applications for release to the next testing stage and production environments.
- Documented test results thoroughly and accurately for developer review.
- Identified and reported bugs on JIRA for consistent handling and resolution.
- Went beyond prepared scripts to fully investigate products, think laterally, and identify surprising bugs.
- Tracked bugs, monitored resolutions, and worked with developers on complex issues.
Worked well in an Agile environment to effectively plan and carry out tests on products at different stages of development,
production, and maintenance. - Produced workflow processes using Microsoft Visio, Microsoft
PowerPoint, and Lucid Chats.
Business & Quality Assurance Analyst
HMR Referrals
2017.09 - 2018.02
- Review the Australian digital health standards and analyze audit the company's complete web application to meet those standards.
- Analyze how clinical systems work and all the associated software's (clinical insurance software, secure messaging, payment gateways) to transmit digital health information and translate the whole process flow into functional and non-functional specifications.
- Model patient's insurance information and processes with documentation and diagrams
- Design relevant test scenarios, develop system integration test scripts and ensure the testing results correspond to business expectations.
- Validate the solution design meets business and functional requirements. Review test plans and assist end-users in preparation and execution of user acceptance testing.
- Develop training material and facilitate learning sessions.
Education
Bachelor of Information Technology - Information Technology
Gujarat Technological University
India06.2014
Diploma of Information Technology - Information Technology
Nirma University
India 07.2011
Skills
- Business Solutions Development
- QA Methodologies Mastery
- Project Management
- Data Analysis
- UI/UX App Testing on Android/iOS Devices
- API Testing (using Postman)
- Test Case Development
- Functional Testing
- Troubleshooting and Assistance
- QA Planning
- Requirements Review
- Customer Service Expertise
- Agile Practitioner
Timeline
Business & Quality Assurance Analyst
MIS
2018.02 - Current
Business & Quality Assurance Analyst
HMR Referrals
2017.09 - 2018.02
Bachelor of Information Technology - Information Technology
Gujarat Technological University
Diploma of Information Technology - Information Technology
Nirma University
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