Summary
Overview
Work History
Education
Skills
Timeline
Hospitality Experience
Career Overview
References
Generic

Rachel Aboud

Balgowlah,NSW

Summary

I am a competent and qualified Administration and Accounts professional with diverse experience working with a range of clients and large organisations. Throughout my career, I have developed proficient organisational and time management skills. I work effectively under pressure, am able to prioritise multiple tasks and meet deadlines. My strengths include providing strong attention to detail, the ability to problem solve and show initiative on a daily basis. I have great communication skills and build relationships easily. I have the ability to both work independently and within a team. I have well-developed software skills and extremely IT savvy.

Overview

33
33
years of professional experience

Work History

Bookkeeper

Mukiwa Accounting Services
05.2019 - Current
  • Responsible for effective delivery of bookkeeping services for 20+, varied clients
  • Proactively liaise with clients to achieve maximum bookkeeping proficiency
  • Code daily bank transactions, perform monthly/quarterly bank reconciliations
  • Code purchase invoices, remittances and process payments
  • Process payroll, onboarding, leave, and superannuation
  • Prepare monthly and quarterly activity statements
  • Liaise with ATO on behalf of clients, set up payment arrangements
  • Provide support to Tax and Accounting team
  • Assist team and clients with adhoc tasks
  • Proficient in Xero, MS Office and generally IT Savvy

Administration and Client Services Officer

Arlington's Fine Foods
12.2018 - 05.2019
  • Answered incoming calls
  • Responded to customer requests and orders
  • Liaised with current customers to take their weekly orders
  • Coordinated invoice creation, order fulfilment, and delivery of products.

Administration Assistant

Kirsten Clarke Designs
09.2017 - 05.2019
  • Liaised with suppliers to obtain quotes, samples, and stock levels
  • Managed interior design database and project management software
  • Liaised with suppliers to order items, arrange and follow up on deliveries,
  • Received deliveries
  • Managed client database and invoicing
  • Provided general administrative support.

Manager

Pigeon House Studios
09.2017 - 05.2019
  • Managed and responded to all business inquiries
  • Managed bookings
  • Showed people around office premises
  • Developed and maintained company website,
  • Created content for social media campaigns
  • Managed client database and invoicing,
  • Ensured office and kitchen supplies were maintained and client needs were met.

Marketing Manager

JCDecaux
01.2004 - 12.2004
  • Supported Sales Manager
  • Provided marketing material to sales team
  • Organised company events
  • Developed and executed marketing strategies
  • Created and managed content and material for company website
  • Conducted and reported on market research of campaigns for clients
  • Managed marketing budget
  • Liaised with graphic designers, website designers, photographers, and copywriters.

Marketing and Communications Assistant

Buspak Advertising
12.2001 - 01.2004
  • Provided high-level administrative support to Marketing Manager
  • Developed and implemented sales promotions and competitions
  • Created and developed marketing material
  • Developed and maintained
  • Company website
  • Organised annual sales conferences and events
  • Wrote media releases
  • Conducted market research on campaigns
  • Liaised with graphic designers, website designers, photographers, and copywriters.

Communications Assistant

iPlanet (Sun Microsystems)
01.2001 - 11.2001
  • Provided scheduling and secretarial support to Communications Manager
  • Wrote media releases
  • Organized reseller and client functions
  • Liaised between Asia Pacific offices to update them regularly on Marketing and Public Relations activities.

Communications Assistant

The Phillips Group (PR Agency)
06.1999 - 01.2001
  • Provided high-level scheduling and secretarial support to Account Managers
  • Wrote media releases, researched and liaised with relevant trade press
  • Developed and wrote proposals for potential clients
  • Conducted market research for clients and reported on results
  • Developed promotional and informative material for different communications programs
  • Attended community consultation sessions
  • Organized client and community events.

PR and Communications Assistant

Macquarie Bank
06.1997 - 05.1999
  • Provided scheduling and administrative support to the Public Relations and Government Relations Managers, wrote media releases, liaised with relevant financial journalists, organized press conferences, media interviews, and product launches, assisted with television crosses from the Bank, researched and wrote information reports on media, clients, and executives, organized the execution and storage of executive and file photos, managed and maintained the extensive media and government database.

Switchboard & Guest Services

Sheraton on the Park, Sydney
01.1997

Waitress

The Prickly Pear, Canberra
01.1996

Waitress

Tu Tu Tango, Canberra
01.1995 - 01.1996

Waitress

The Ottoman Restaurant, Canberra
01.1995

Waitress, Functions and Room Service

The Park Hyatt Canberra
01.1993 - 01.1995

Waitress

The Lakeside Hotel, Canberra
01.1992 - 01.1993

Waitress & Barista

Gus' Café, Canberra
01.1991 - 01.1992

Education

Cert IV in Bookkeeping & Accounting -

The Monarch Institute
Online
01.2021

Graduate Certificate in Public Relations -

University of Technology, Sydney
Ultimo, NSW
01.1999

Bachelor of Arts -

Australian National University
Canberra, ACT
01.1996

Year 12 Certificate -

Daramalan College, ACT
Canberra, ACT
01.1991

Year 10 Certificate -

St Clare's College, ACT
Griffith, ACT
01.1989

Skills

  • Effective communication and interpersonal skills
  • Highly efficient organisational and time-management skills
  • Strong attention to detail
  • Enthusiastic, hard-working, with capacity to learn fast
  • Ability to work independently and responsibly
  • Enjoy working as part of team to reach common work goals
  • Proficient in Xero, Microsoft Office products and IT Savvy
  • Strong administrative skills
  • Professional, ethical and show integrity at all times

Timeline

Bookkeeper

Mukiwa Accounting Services
05.2019 - Current

Administration and Client Services Officer

Arlington's Fine Foods
12.2018 - 05.2019

Administration Assistant

Kirsten Clarke Designs
09.2017 - 05.2019

Manager

Pigeon House Studios
09.2017 - 05.2019

Marketing Manager

JCDecaux
01.2004 - 12.2004

Marketing and Communications Assistant

Buspak Advertising
12.2001 - 01.2004

Communications Assistant

iPlanet (Sun Microsystems)
01.2001 - 11.2001

Communications Assistant

The Phillips Group (PR Agency)
06.1999 - 01.2001

PR and Communications Assistant

Macquarie Bank
06.1997 - 05.1999

Switchboard & Guest Services

Sheraton on the Park, Sydney
01.1997

Waitress

The Prickly Pear, Canberra
01.1996

Waitress

Tu Tu Tango, Canberra
01.1995 - 01.1996

Waitress

The Ottoman Restaurant, Canberra
01.1995

Waitress, Functions and Room Service

The Park Hyatt Canberra
01.1993 - 01.1995

Waitress

The Lakeside Hotel, Canberra
01.1992 - 01.1993

Waitress & Barista

Gus' Café, Canberra
01.1991 - 01.1992

Cert IV in Bookkeeping & Accounting -

The Monarch Institute

Graduate Certificate in Public Relations -

University of Technology, Sydney

Bachelor of Arts -

Australian National University

Year 12 Certificate -

Daramalan College, ACT

Year 10 Certificate -

St Clare's College, ACT

Hospitality Experience

  • Sheraton on the Park, Sydney, Switchboard & Guest Services, 1997
  • The Prickly Pear, Canberra, Waitress, 1996
  • Tu Tu Tango, Canberra, Waitress, 1995 - 1996
  • The Ottoman Restaurant, Canberra, Waitress, 1995
  • The Park Hyatt Canberra, Waitress, Functions and Room Service, 1993 - 1995
  • The Lakeside Hotel, Canberra, Waitress, 1992 – 1993
  • Gus' Café, Canberra, Waitress & Barista, 1991 - 1992

Career Overview

I am a highly skilled and adaptable Administration and Accounts professional with experience collaborating with diverse clientele and prominent organizations. Over the course of my career, I've honed exceptional organizational and time management abilities, consistently delivering results even under demanding circumstances. My strength lies in effectively prioritizing and juggling multiple tasks, consistently meeting and exceeding deadlines. I take pride in my keen attention to detail, problem-solving acumen, and my innate proclivity for taking initiative.

In addition to my core skills, my exemplary communication skills have allowed me to effortlessly build strong relationships and collaborate with colleagues, clients, and stakeholders. Whether working independently or as part of a team, I bring a dynamic and collaborative approach to the table. My proficiency in mainstream and bespoke software products ensure that I remain at the forefront of the latest technological advancements, enhancing my ability to deliver results and streamline operations.

I am dedicated to continuous improvement and am passionate about contributing to the success of the organisations I work for, consistently striving to streamline processes and drive operational efficiency.

References

Available upon request
Rachel Aboud