Rachel Copeland
Newcastle
Summary
Dedicated professional with a strong work ethic and compassionate approach, honed through experience at Tingara Hills Care Community. competent in patient care and infection control, I excel in supporting clients with mobility assistance while fostering independence. Proven ability to maintain a clean environment and effectively communicate with diverse individuals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Student Volunteer
Tingara Hills Care Community
Mount Hutton
01.2025 - 02.2025
- Assisted elderly clients with personal care needs, such as bathing, dressing, grooming, and toileting.
- Encouraged independence of clients by helping them complete everyday tasks safely.
- Ensured a clean environment for all clients by following infection control policies and procedures.
- Assisted with mobility issues including transferring from bed to wheelchair.
- Carried out medical tasks such as monitoring vital signs and documenting
Cafe Worker
Barrington bakery
Dungog
07.2017 - 01.2022
- Greeted customers and provided friendly customer service.
- Opened store daily and ensured all safety protocols were followed.
- Assisted in food preparation
- Assisted in training new employees
- Maintained work area and kept cash drawer organized.
- Performed daily cleaning tasks such as washing windows, cleaning counters, taking out the garbage.
- Monitored stock rotation practices according to established guidelines to reduce spoilage and waste of goods due to expiration dates or overstocking issues.
Cafe All Rounder
hs catering
New Lambton
01.2012 - 12.2017
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Provided friendly customer service while taking orders and answering questions regarding menu items.
- Served meals to customers in a friendly and courteous manner.
- Followed recipes and customer requests to prepare meals.
- Labeled containers with identifying information like date prepared and expiration dates.
Education
Certificate 4 - Aging Support
Agedcare Training Services
Victoria05-2024
Certificate 3 - Childrens Services
TAFE NSW
NSW07-2012
School Certificate -
KOTARA HIGH SCHOOL
Kotara, NSW12-2004
Skills
- Patient care
- Compassionate
- Strong work ethic
- written and communication skills
- Mobility assistance
- Client support
- Infection control
- Computer skills
- Active listening
- PPE use
Affiliations
- Cooking
- Camping
- Art and craft
- Singing
Certification
- Working with children's check
- police check
- NDIS workers clearance
Timeline
Student Volunteer
Tingara Hills Care Community
01.2025 - 02.2025
Cafe Worker
Barrington bakery
07.2017 - 01.2022
Cafe All Rounder
hs catering
01.2012 - 12.2017
Certificate 4 - Aging Support
Agedcare Training Services
Certificate 3 - Childrens Services
TAFE NSW
School Certificate -
KOTARA HIGH SCHOOL
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