Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Rachel Banks

Silverdale,NSW

Summary

With over 29 years in the Warehousing & Transport industry, I've excelled in roles like National Pallet/Data Manager at BagTrans, enhancing data integrity and pallet management across multiple states. My expertise in system implementations and ability to foster strong relationships exemplify my hard and soft skills, driving significant operational improvements and compliance.

Overview

29
29
years of professional experience

Work History

National Pallet / Data Manager

BagTrans
10.2017 - Current
  • Monitor and control the movement of pallets nationally
  • Maintain accurate records on pallet partners, delay days and other rules within the system
  • Monthly reporting and pallet reconciliation for each State
  • Conduct and control monthly pallet stocktakes for each depot
  • Review and audit operational processes to ensure all pallet movements are accurately recorded
  • Ensure policies and control procedures are in place to ensure integrity of pallet management
  • Provide training and support to other staff to ensure compliance with pallet SOPs
  • Address and resolve any pallet-related issues or disputes with external partners (e.g., Chep and Loscam)
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Trained team members from Manila in best practices for data handling, improving overall productivity and data integrity.
  • Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
  • Enhanced data accuracy by implementing robust data validation and quality control processes.

NSW State Pallet Controller

Rand Transport (previously Toll Refrigerated)
04.2008 - 08.2017
  • Manage NSW state pallet accounts comprising of up to 50,000 pallets stored across 3 warehouses. Processing transfers on and off the account up to 3,500 dockets per week.
  • Data entry, import and export of pallet dockets in 2IC.
  • Pallet queries and investigations.
  • Completing monthly report for presentation to senior management.
  • Reconciliation reports, IOU's & exchanges
  • Booking and reconciliation of Issues and De hires
  • Training of 2IC to operation staff
  • Liaise with fellow workers / pallet companies and customers.
  • Data Entry of dockets

National Pallet Controller / Office Administrator

Versacold Logistics (previously P&O Cold Storage)
08.1996 - 02.2007
  • Monthly reconciliations / stocktakes
  • Liaise with Operations Managers regarding pallet costs setting monthly goals.
  • Recruitment of key personnel for pallet and administration position.
  • Improvement of pallet systems, implementations, testing & role out in warehouses.
  • Create pallet reconciliation reports.
  • Data entry of pallet dockets.
  • PA to General Manager including QTR reports, minutes, memos, presentations & Kpis'
  • Supervised Team Assistant & receptionist.
  • Supplier negotiations for consumable goods.

Education

Personal Study

High School Diploma -

Rooty Hill High School
Rooty Hill, NSW
10-1993

Skills

  • 29 years of knowledge and experience with various pallet systems within the Warehousing & Transport industry
  • Ability to work under pressure with multiple tasks and meet expected deadlines
  • Ability to liaise with personnel at all levels
  • Ability to build great customer relationship both internally and externally
  • Ability to Manage multiple pallet accounts

Timeline

National Pallet / Data Manager

BagTrans
10.2017 - Current

NSW State Pallet Controller

Rand Transport (previously Toll Refrigerated)
04.2008 - 08.2017

National Pallet Controller / Office Administrator

Versacold Logistics (previously P&O Cold Storage)
08.1996 - 02.2007

Personal Study

High School Diploma -

Rooty Hill High School

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Rachel Banks