RB RACHEL BASELYOUS
Keilor,VIC
Summary
Enthusiastic alumna eager to contribute to team success through hard work and excellent communicational and organizational skills. Clear understanding of customer service and public interaction and training in a range of skills such as managing multiple priorities, organization, time management and administrative support. Motivated to learn, grow and excel in the retail industry. A reliable employee seeking a retail sales position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail sales associate position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
RETAIL SALES ASSOCIATE
Skechers
03.2022 - Current
- Greeted customers and helped with product questions, selections and purchases
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise
- Stocked merchandise, clearly labelling items, and arranging according to size or colour
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Answered questions about store policies and addressed customer concerns
- Used POS system to process sales, returns, online orders and gift card activations
- Informed customers of current store promotions to encourage additional sales purchases
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Issued receipts and processed refunds, credits or exchanges
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Worked closely with shift manager to solve problems and handle customer concerns
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Supported efficient and timely replenishment of sales floor merchandise
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Supported loss prevention goals by monitoring shopper behaviour
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery
- Improved inventory accuracy by implementing efficient stock management procedures, ensuring shop floor was filled
- Trained new employees on company policies, inventory management systems, and best practices in stock handling.
RETAIL SALES ASSOCIATE
The Trybe
12.2021 - 03.2022
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Informed customers of current store promotions to encourage additional sales purchases
- Issued receipts and processed refunds, credits or exchanges
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Answered questions about store policies and addressed customer concerns
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Greeted customers and helped with product questions, selections and purchases
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery
- Increased sales by offering advice on purchases and promoting additional products
Gap Road Medical Centre
Emil Baselyous
01.2021 - 11.2021
- Confirmed appointments, communicated with clients and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Supported office staff and operational requirements with administrative tasks
- Helped patients complete necessary medical forms and documentation
Education
High School Diploma -
Penleigh & Essendon Grammar School
Bachelor of Health Science/Bachelor of Osteopathy - Health Science
RMIT University
Bundoora, VIC01.2027
Skills
- Prioritization and Time Management
- Customer Service
- Teamwork and Collaboration
- Time Management
- Customer Service-Oriented
- Reliable and Punctual
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Multitasking Abilities
- Excellent Communication
- Energy and Physical Stamina
- Product Knowledge
- Meeting Sales Goals
- Building Customer Relationships and Loyalty
- Adaptable and Flexible
Timeline
RETAIL SALES ASSOCIATE
Skechers
03.2022 - Current
RETAIL SALES ASSOCIATE
The Trybe
12.2021 - 03.2022
Gap Road Medical Centre
Emil Baselyous
01.2021 - 11.2021
High School Diploma -
Penleigh & Essendon Grammar School
Bachelor of Health Science/Bachelor of Osteopathy - Health Science
RMIT University
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