Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Rachel Bulow

Ripley,QLD

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations.

Sales expert with unparalleled communication and relationship-building talents. Customer-oriented Store Manager offering over 23 years of experience in retail, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Manager

Supercheap Auto
Springfield, Qld
11.2023 - Current
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Resolved customer complaints in a timely manner.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with safety regulations and company policies.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Established customer service standards and monitored staff compliance.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Performed regular price checks to ensure competitive pricing.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Store Manager

Supercheap Auto
Beaudesert, Qld
08.2021 - 10.2024

Assistant Store Manager

Supercheap Auto
Browns Plains, Qld
06.2019 - 08.2021
  • Monitored progress by establishing plans, budgets and measuring results.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Assistant Store Manager

Supercheap Auto
Goodna, Qld
06.2017 - 06.2019

Assistant Store Manager

Supercheap Auto
Yamanto, Qld
06.2015 - 06.2017

Part-Time Salesperson

Supercheap Auto
Booval, Qld
03.2011 - 06.2015
  • Parts interpreting
  • Processing stock from pallets onto shop floor
  • Executing layouts & remerchandising
  • Stocktaking of products on the shop floor
  • POS transactions
  • Data entry
  • Preparing upcoming sales

Retail Worker

Best & Less
Ipswich, Qld
12.1999 - 10.2010

Education

High School Diploma -

Rosewood State High
Rosewood, QLD
11-2000

Skills

  • Operational Budgeting
  • Team Development
  • Project Management
  • Employee Training
  • Risk Management
  • Shift Scheduling
  • Payroll Management
  • Customer Service Management
  • POS Systems
  • Store Merchandising
  • Loss Prevention
  • Cash Management
  • Bank and Safe Deposits
  • Strategic Thinker
  • Staff Supervision
  • Performance Reviews
  • Store Opening and Closing
  • Multitasking and Organization
  • Shift Checklists

Affiliations

  • Enjoys any outdoor activities Hiking, Fishing, Camping, Drag Racing, Motorbike Riding
  • Cooking homebaked goods
  • Reading
  • Going to concerts/music festivals
  • Attending rodeos

Accomplishments

  • Have travelled & ran regional stores for the company
  • Looked after Safety for 12 stores in our zone, reporting back to the Area Manager Bi-weekly, & making sure that stores remained accountable for their actions.

Certification

  • Cert III in Retail
  • Current First Aid Certificate
  • Current Manual Car License

References

References available upon request.

Timeline

Store Manager

Supercheap Auto
11.2023 - Current

Store Manager

Supercheap Auto
08.2021 - 10.2024

Assistant Store Manager

Supercheap Auto
06.2019 - 08.2021

Assistant Store Manager

Supercheap Auto
06.2017 - 06.2019

Assistant Store Manager

Supercheap Auto
06.2015 - 06.2017

Part-Time Salesperson

Supercheap Auto
03.2011 - 06.2015

Retail Worker

Best & Less
12.1999 - 10.2010

High School Diploma -

Rosewood State High

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Rachel Bulow