Rachel Campbell
Penrith,NSW
Summary
Dynamic Administrator at Linfox Logistics with a proven track record in enhancing employee productivity through effective time management and leadership. Skilled in maintaining data confidentiality and delivering exceptional customer service, I excel in performance improvement and conflict resolution, driving successful outcomes in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrator
Linfox Logistics
01.2004 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained personnel records and updated internal databases to support document management.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Generated reports detailing findings and recommendations.
Education
No Degree - Certificate III in Business BSB30120
LMA
Clayton, VIC05-2024
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Personable and approachable
- Data confidentiality
- Staff management
- Conflict resolution
- Work Planning and Prioritization
- Time management
- Employee supervision
- Deadline adherence
- Data analysis
- Problem-solving
- Document control
- Timesheet processing
- Performance improvement
- Flexible schedule
- Resource optimization
- Process improvement
- Verbal and written communication
- Payroll administration
- Orientation and training
- Report generation
- Leadership
Certification
- NSW Driver's License
- First Aid Certification
Timeline
Administrator
Linfox Logistics
01.2004 - Current
No Degree - Certificate III in Business BSB30120
LMA
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