Rachel Chang
Flemington,VIC
Summary
A proactive coordinator focused on enhancing efficiency, adept at facilitating daily operational tasks, particularly within the healthcare domain. Proficient in business communication and adept in project management. A clear and effective communicator, committed to precision and displaying exemplary work ethics. A versatile Project Coordinator excelling in managing various project responsibilities under demanding timelines. Hands-on and analytical in resolving challenges. Demonstrates exceptional communication, planning, and decision-making abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Coordinator
Royal Melbourne Hospital - Guidance Group
3000, VIC
05.2023 - Current
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed documents for accuracy before submission to external parties such as clients or vendors.
- Plan and execute events and educational conferences
- Assist in development of flexible WFH hot desk office arrangements
- Managed employee onboarding processes including paperwork completion.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Area Manager
Narocha Australia Pty Ltd
Melbourne, VIC
10.2020 - 07.2022
- Supervised 52 employees across 3 outlets, ensuring optimal productivity.
- Provided guidance on the implementation of new policies and procedures in stores.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Developed strategies for increasing sales, market share and customer satisfaction.
Administrative Assistant
Ocean5 Technologies Pte Ltd
Singapore, SIngapore
01.2019 - 07.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Bachelor of Science - Immunology
University of Melbourne
Melbourne, VIC12-2022
High School Diploma -
Millennia Institute
Singapore12-2018
Skills
- Office Administration
- Project Coordination
- Correspondence Management
- Staff Management
- Process Improvement
Certification
- Six-Sigma Training
References
References available upon request.
Timeline
Office Coordinator
Royal Melbourne Hospital - Guidance Group
05.2023 - Current
Area Manager
Narocha Australia Pty Ltd
10.2020 - 07.2022
Administrative Assistant
Ocean5 Technologies Pte Ltd
01.2019 - 07.2019
Bachelor of Science - Immunology
University of Melbourne
High School Diploma -
Millennia Institute
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