RACHEL CLUTTERBUCK
Nickol,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Take-charge at delivering executive support and team leadership to business operations. Recognized for exemplary customer service, team collaboration and 10+ Years with office management and the hire industry.
Overview
15
15
years of professional experience
Work History
Rental Sales Coordinator
Onsite Rental Group
Karratha, WA
07.2013 - Current
- Creating/managing hire contracts
- Quoting
- Reporting on all aspects of the business
- Maintaining spreadsheets
- Mobilizing employees to site
- Booking Medicals and Inductions
- Maintaining the daily schedule
- Raising purchase orders
- Invoicing customers
- Invoicing suppliers
- Ordering parts
- Equipment allocation
- Equipment sourcing
- Booking transport around the country
- End of month reporting, maintenance of the PNL (profit and loss report)
- Site visits to meet with customers
- Shut down planning
- Ensuring all safety requirements are met.
- Disposals
- Servicing management
Assistant Branch Manager
Onsite Rental Group
Karratha, WA
03.2022 - 11.2023
- Managing both the Karratha and Cape Preston Branches
- Conducting Interviews
- Managing a team of 7 employees
- Reporting on safety controls
- End of month reporting
- Invoicing
- Conducting performance reviews
- Maintaining the service schedule
- Managing hires for customers
- Booking Medicals/Inductions and Training
- Maintaining the daily schedule
- Raising purchase orders
- General admin duties
- Disposals/Stocktakes
- Managing breakdowns
- Ordering parts
- Transport bookings
- Maintaining branch reports.
- Managing the service schedule
Training Support Coordinator
ATI-Mirage Training Solutions
03.2013 - 07.2013
- Booking/amending/cancelling courses through the Cougar system
- Invoicing through MYOB
- Sending certificates to clients
- Petty cash
- Maintaining stock (stationary, food, printer)
- Answering phones
- Maintaining the Administration Training inbox as well as my own
- Inputting invoices into the BHP Quadrem system
- Room hire quotes/answering queries
- Room set up for training
- Setting out catering, morning and afternoon tea and cleaning the coffee machine etc
- Sending out pre and post course work to the attendees.
Training Administrator
BHP – Training Department
11.2010 - 10.2012
- Scheduling courses
- Training Records Management
- Managing several courses
- Managing the Training Inbox
- Creating new spreadsheets and documents
- Purchasing
- AMEX Reconciliation
- Cab charges/register
- Working with internal and external vendors
- Reception desk at the Training Centre (Induction sign in etc.)
- Maintaining Materials, stock etc
- Creating new training courses
- Entering training into GSAP/LMS/ERMS.
Resourcing Coordinator
BHP (Harrier Contracting) – Human Resources Department
04.2010 - 07.2010
- Invoicing
- Reimbursements
- Archiving/Filing
- Involved in weekly HR meetings
- Adding jobs into Page Up
- Booking and changing flights
- Booking medicals (including international)
- Booking SSA testing (Psychometric Testing)
- Internal accommodation/car hire bookings
- Reference checks
- Maintaining spreadsheets
- Interview Bookings.
Business Administration Trainee
BHP (Apprenticeships Australia)
02.2009 - 02.2010
- Booking flights through Carlson Wagonlit Travel
- Ordering stationary products and other consumables
- Entering incident reports
- Creating SES (service entry sheets) for invoices
- Paying bills through credit cards and AMEX
- Maintaining spreadsheets
- Inputting inductions reports into CAVS
- Action Forecast reports
- Confirming new starters
- Induction attendances lists
- House inspections
- Raising work orders through GSAP
- Entering and sorting Water Bills into GSAP
- Taking Minutes in meetings
- Purchase order amendments
- SAO count reports (Safe Act Observations)
- Front Desk Customer service
- Using GSAP and excel to check BHP house payments
- Employee and contractor VOC
- Maintaining 138 camp rooms
- Booking accommodation through housing
- Updating noticeboards
- Maintaining FIFO spreadsheet
- Entering Pips (Partners in Proactive Safety) safety sheets into Ricon system
- Maintaining all emergency contacts and fire warden spreadsheets
- Checking the employee organization charts monthly and making necessary changes
- Updating the General Alerts.
Education
Certificate II and III in Business Administration -
C Drivers Licence (Auto) -
Load Restraint -
Microsoft Outlook Level 3 -
Customer Service Course -
Resiliency Course -
Skills
- High level of time management skills
- Able to work in a team environment
- Good listening and communication skills
- Ability to adapt to new environments
- Good problem-solving skills
- Ability to work under pressure
- Administrative Leadership
- Schedule Management
- Relationship Building
References
Available upon request
Timeline
Assistant Branch Manager
Onsite Rental Group
03.2022 - 11.2023
Rental Sales Coordinator
Onsite Rental Group
07.2013 - Current
Training Support Coordinator
ATI-Mirage Training Solutions
03.2013 - 07.2013
Training Administrator
BHP – Training Department
11.2010 - 10.2012
Resourcing Coordinator
BHP (Harrier Contracting) – Human Resources Department
04.2010 - 07.2010
Business Administration Trainee
BHP (Apprenticeships Australia)
02.2009 - 02.2010
Certificate II and III in Business Administration -
C Drivers Licence (Auto) -
Load Restraint -
Microsoft Outlook Level 3 -
Customer Service Course -
Resiliency Course -
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