Rachel Farrow

Key Responsibilities:

• Collaborated with colleagues to develop and revise the program, enhancing learning experience.

• Established strong relationships with parents through regular communication, fostering a supportive network for each child's success.
• Provide a stimulating environment for each learner through offering a range of resources with respect to learning abilities.

• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Key Responsibilities:

• Collaborated with colleagues to develop and revise the program, enhancing learning experience.

• Established strong relationships with parents through regular communication, fostering a supportive network for each child's success.
• Provide a stimulating environment for each learner through offering a range of resources with respect to learning abilities.

Key Responsibilities:

• Following Individual care routines
• Building trusting relationships with the children and their families.
• Providing educational programs based on child's goals and abilities.
• Following work, health and safety guidelines.

• Key Responsibilities:
• Invoicing and packaging
• Organising orders to be despatched
• Co-ordinating process duties
• Inducting and instructing employees
• Customer Service
• Maintaining order sheet/Processing Records

• Key Responsibilities:
• Quality Assurance
• Production

• Key Responsibilities:
• Answering inbound calls
• Data Entry
• Problem Resolution

• Key responsibilities
• Administration Assistant duties including:

Accounts payable, Accounts receivable, Payroll

• Customer service and liaising with clientele
• Reception duties
• Clerical duties – filing, photocopying, scanning
• Reporting, data entry & correspondence
• Supervising and Training Staff – process workers
• OH&S & safety inductions
• Management of HACCP procedures
• Liaising with transport companies
• Reviewing and editing work instruction manuals

• Key Responsibilities
• Customer Service
• Cash handling & EFT processing
• Food Preparation