Rachel GAY

Dynamic and dedicated Registered Mental Health Nurse with over 30 years of experience in diverse public mental health service settings, including Child and Adolescent Psychiatry, adult inpatient and community care, and homeless service co-location. Since 2010, contributed as a Quality Improvement Consultant on the executive team, driving initiatives that enhance service delivery and patient outcomes. Currently pursuing a training and assessing qualification to further develop skills and expertise in mentoring and guiding future professionals. A strong commitment to continuous improvement and excellence in mental health nursing underpins every aspect of professional practice.

• Used Microsoft Excel to develop incident and response tracking spreadsheets.
• Collaborated with team of 16+ in the development of Consumer decision tool processes (Advance Statement project)
• Achieved timely procedure updates by completing consultation and review steps with accuracy and efficiency.
• Documented and collaborated with stakeholders to resolve standards compliance gaps which led to increased adherence.
• Achieved improved efficiency and accuracy by introducing AI productivity apps for administrative and teaching / coaching tasks.

• ALHS Alumni
• Melbourne University Alumni
• Mental Health Professionals Network
• Women in Adult and Vocational Education

• Current AHPRA nursing registration (NMW0001056571)
• Cert 4 TAE – in progress – October completion (Gordon TAFE)

• 2022 to 2024 Certs 3 & 4 Visual Arts (Oxygen College)
• 2022: Applied learning health systems (University of Melbourne short course: RMH scholarship supported) MARAM Framework training (Vic. Gov)
• 1994-2022 Additional Post Grad. internal and external training, including: Diploma of Alcohol and Other Drugs Work CHC51102 (Incomplete: Cert of attainment available on request) Human Factors / Project Management / Root Cause Analysis training / Motivational interviewing Critical Incident Stress Management Training / Mental Health First Aid / Applied Suicide Intervention and Support Training Master of Public Health (Incomplete) / Diploma Dual Diagnosis Lean Six Sigma (White belt) / Professional writing /Cert. III in Occupational Health and Safety (02) / Cert. IV in Workplace Training and Assessment (03)

• 2022 - present WCEC Sewing skills short courses – Ongoing
• 2014 – present Wyndham Vale Fruit and Vegetable swap Inaugural member. Local gardener’s regular meetup to swap / share resources and skills, organising cooperative working bees to assist members needing support with garden jobs or maintenance.
• 2013 – 2020 “Werbrary Games” Founder: A community access initiative: hosting monthly free board gaming sessions in libraries in my community.
• 2012 – 13 Werribee Park Heritage Orchard Secretary, WPHO Management Committee
• 2007 – 2010 Werribee Open Range Zoo Volunteer guide
• 2004 Australian Karen Youth Project Participant: Study and cultural exchange tour to visit NGOs / Refugee camps on the Thai – Burma Border.
• 1999 – 2001 Bachelor of Music Melbourne University – Parkville Campus.

2021 RMH Celebrating Excellence Awards nominee: Excellence in Quality Improvement

2021: RMH Nursing Research Hub bursary