Rachel Gregory-Mamo
Palmerston,NT
Summary
Dynamic education support professional with a proven track record at Woodroffe Public School, excelling in individualized learning and behavior management. Skilled in augmentative communication and fostering inclusive environments, I thrive under pressure while collaborating effectively with multidisciplinary teams to enhance student engagement and outcomes.
Overview
23
23
years of professional experience
Work History
SESO
Woodroffe Public School
Woodroffe , NT
11.2025 - Current
- Facilitate individualised learning opportunities through one-on-one support for students with diverse needs.
- Collaborated with teachers, families, and multidisciplinary teams to enhance student engagement.
- Manage transitions to provide seamless educational experiences for all students.
- Implement effective behaviour management strategies for students with complex needs.
SESO
Forrest Parade Public School
Bellamack, NT
10.2023 - 07.2025
- Experienced education support professional with a background in assisting students with diverse learning needs across primary and special education settings.
- Skilled in implementing individualised education programs, supporting classroom activities and using assistive technologies such as PODD and alternative communication devices.
- Demonstrates strong collaboration with teachers, families and multidisciplinary teams to enhance student engagement and outcomes.
- Behaviour management with complex needs
- Adept at managing transitions, providing one-on-one support and creating inclusive learning environments.
Pool Lifeguard-Duty Manager
Swell
Moulden, NT
10.2023 - 12.2024
- Oversaw public pool and obstacle course lifeguard operations at Swell.
- Managed a team of 10 staff as duty manager, ensuring safety compliance.
- Executed venue opening procedures while collaborating with night security.
- Monitored staff assignments to maintain operational efficiency and guest engagement.
Support Worker
TCASS
Berrimah, NT
09.2023 - 10.2023
- Supported adults with disabilities in various settings through successful placement with TCASS.
- Facilitated shopping for household necessities to ensure availability of essential supplies.
- Coordinated transportation for timely attendance at scheduled appointments.
- Engaged participants in social outings and activities to foster community interaction.
- Assisted participants in daily hygiene routines, promoting personal wellness.
- Collaborated with support workers to enhance social experiences for participants.
- Developed life skills through hands-on activities, encouraging independence.
Laundry Operator/ Retail Assistant
Spotless Laundries
Woolner, NT
05.2020 - 12.2022
- Streamlined order management processes for efficient handling of transactions.
- Oversaw retail counter operations to enhance service delivery and customer interactions.
- Sorted and categorised laundry items for proper processing.
- Coordinated delivery logistics to ensure the timely fulfilment of customer orders.
- Managed banking transactions, ensuring accuracy and compliance with established protocols.
AIN
Illawarra Retirement Trust
Dapto
04.2003 - 08.2009
- Ensured adherence to rigorous safety standards through strict policies and procedures.
- Cultivated relationships with internal and external stakeholders to enhance collaboration.
- Documented and reported all incidents in compliance with OH&S and first aid requirements.
- Communicated effectively with patients, families, health professionals, and services to optimize care.
- Maintained and protected patient confidentiality at all times.
- Completed resident documentation promptly, incorporating progress notes for accurate reporting.
- Managed paperwork and documentation using relevant software to ensure compliance.
- Provided comprehensive care including wound management, personal assistance, dementia support, and medication administration.
Education
Lifeguard - Pool Lifeguard/ High Ropes Lifeguard
Belgravia Academy
Darwin, NT10-2023
Certificate III in Individual Support -
Steps
Darwin, NT01.2023
Computer Skills for the Office - Basic Computer Skills
TAFE NSW
Shellharbour01.2006
Certificate III in Hospitality - Commercial Cookery
TAFE NSW
Wollongong01.2003
CERT IV School Based Education Support
CDU
Darwin, NTSkills
- Analytical problem solving
- Ability to thrive under pressure
- Organizational skills
- Special education assistant
- Augmentative and alternative communication (AAC)
- PODD communication systems
- Classroom behavior support
- Comprehensive literacy implementation
- Numicon mathematics support
- Social and emotional learning (SEL)
- Transition program facilitation
- One-on-one student support
- Individualized learning support
- Parent-teacher collaboration
- Inclusive education practices
- First aid and medication administration
- Confidential communication
- Assistive technology integration
- Resource preparation
- Customer service excellence
- Cash handling and POS systems
- Teamwork skills
- Interpersonal skills
- Attention to detail
Summary Objective
I am a hardworking and dedicated professional with a proven track record of utilising problem-solving skills to provide solutions, building and developing thriving relationships, and following strict operational procedures. Through my experience supporting the day-to-day operations of my workplace, I have developed my self-motivation, drive for success, and ability to thrive under pressure.
References
- Tabitha Perry, Preschool Teacher, Forrest Parade School, Tabitha.perry1@education.nt.gov.au
- Shona Willis, Teacher, Forrest Parade School, 0428 957 892, shonawillis95@gmail.com
Professional Development
- Parkinsons Disease for CSES
- Pool Lifeguard
- First Aid
- Cardiopulmonary resuscitation
- Basic emergency life support
- First Aid in an education and care setting
- NDSS Diabetes in schools
- NDIS
- M.O.V.E international
Attributes
- Genuine passion for education – committed to inspiring a love of learning within students.
- Student-focused with excellent listening skills.
- Dedicated to continuous learning and improvement.
- Well-developed written, oral communication and interpersonal skills.
- Friendly, approachable, nurturing, compassionate.
- Excellent organisational and time management skills.
Timeline
SESO
Woodroffe Public School
11.2025 - Current
SESO
Forrest Parade Public School
10.2023 - 07.2025
Pool Lifeguard-Duty Manager
Swell
10.2023 - 12.2024
Support Worker
TCASS
09.2023 - 10.2023
Laundry Operator/ Retail Assistant
Spotless Laundries
05.2020 - 12.2022
AIN
Illawarra Retirement Trust
04.2003 - 08.2009
Lifeguard - Pool Lifeguard/ High Ropes Lifeguard
Belgravia Academy
Certificate III in Individual Support -
Steps
Computer Skills for the Office - Basic Computer Skills
TAFE NSW
Certificate III in Hospitality - Commercial Cookery
TAFE NSW
CERT IV School Based Education Support
CDU