Rachel Hallam
Ingham,QLD
Summary
I am an organized and dependable professional, experienced in managing multiple properties and handling competing priorities with a positive and solutions-focused approach. Committed to supporting team and organizational goals, I take initiative and am always willing to take on additional responsibilities. I consistently manage various tasks such as tenant relations, lease coordination, and maintenance oversight, while maintaining a high level of accuracy and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Property Manager
Felix Reitano Real Estate
Ingham, QLD
11.2023 - Current
- Performed regular inspections of properties to identify maintenance needs and ensure quality standards were met.
- Coordinated lease agreements and ensured timely renewals for tenants.
- Prepare and upload marketing photos with accurate descriptions and property information for rental listings.
- Attended industry conferences and seminars in order stay up-to-date on changes in real estate laws and regulations.
- Coordinated repairs and maintenance services as needed to ensure the safety of tenants and the condition of properties.
- Reviewed lease agreements prior to signing by both parties to ensure accuracy of terms and conditions.
- Managed tenant relationships, including responding to inquiries and complaints in a timely manner.
- Analyzed market trends in order to make informed decisions about pricing rental rates for vacant properties.
- Completed lease applications and verifications, notifying prospects of results.
- Answered calls and responded to inquiries from various parties.
- Coordinate and process monthly disbursements to property owners and service providers.
- Process payments for agency commissions, and seller disbursements.
- Provide market assessment letters to the sales team based on acquired property and market data.
- Processed evictions when necessary in accordance with state laws and procedures.
Personal Care Worker
Churches Of Christ Aged Care
Ingham, QLD
08.2022 - 11.2023
- Assisted clients with various activities of daily living, such as bathing, grooming, and toileting.
- Observed safety protocols when providing personal care services to clients.
- Cleaned and sanitized client living areas on a regular basis.
- Acted as an advocate for patients' rights within the healthcare system.
- Assisted clients with mobility issues using wheelchairs, walkers, canes.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted patients with daily personal hygiene.
- Provided ongoing compassionate patient care for each client.
- Maintained accurate documentation of client care services provided daily.
- Monitored client health conditions and reported any changes to the appropriate personnel.
Assistant Property Manager - Work Placement
Felix Reitano Real Estate
Ingham, QLD
09.2022 - 10.2022
- Identified needs of customers promptly and efficiently.
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Worked closely with human resources to support employee management and organizational planning.
- Prepared reports summarizing project progress and results for management review.
Council Member Assistant - Work Placement
Hinchinbrook Shire Council
Ingham, QLD
08.2022 - 09.2022
- Identified areas where cost savings could be achieved without compromising quality of service delivery.
- Prepared research materials for council members to review before voting on key decisions.
- Instituted development of various departments, divisions, bureaus, administrative offices and citizen advisory committees, promoting in-depth guidance in making recommendations to improve policies, projects, and spending allocations.
Education
High School Diploma -
Ingham State High School
Ingham11-2023
Skills
- Full Queensland Real Estate license (REAA)
- Experience with Reapit/Console Cloud
- Property management
- Tenant relations
- Market analysis
- Conflict resolution
- Time management
- Attention to detail
- Marketing and advertising
- Administrative support
- Lease renewals
- Teamwork
- Communication
- Property showings and inspections
- End of month processes
- Problem solving
Certification
- QLD Real Estate Salesperson Certificate (4784641)
- C class driver's license
References
References available upon request.
Timeline
Real Estate Property Manager
Felix Reitano Real Estate
11.2023 - Current
Assistant Property Manager - Work Placement
Felix Reitano Real Estate
09.2022 - 10.2022
Personal Care Worker
Churches Of Christ Aged Care
08.2022 - 11.2023
Council Member Assistant - Work Placement
Hinchinbrook Shire Council
08.2022 - 09.2022
High School Diploma -
Ingham State High School