Summary
Overview
Work History
Education
Skills
Career Overview
Personal Characteristics
Timeline
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Rachel Hoath

Q

Summary

20+ years in global leading SaaS-based & cyber security tech companies, focused on the Enterprise B2B market, spearheading the Marketing start-up and hyper growth stages of businesses in Australia/New Zealand & across the APJC region.

Marketing Executive with rich history in leading comprehensive marketing strategies and driving brand growth. Successfully spearheaded high-impact campaigns, translating business objectives into measurable outcomes. Demonstrates expertise in digital marketing and team leadership to foster innovation and achieve strategic goals.

C-level Marketing executive with proven success in driving strategic growth and brand visibility. Adept at leading cross-functional teams to deliver impactful campaigns that align with business goals. Strong focus on data-driven decision-making, creative problem solving, and fostering collaborative environments to achieve measurable results. Skilled in digital marketing, market analysis, brand management, and customer engagement strategies.

Achievements include supporting hyper-growth businesses with strategic and innovative marketing plans to drive revenue and brand penetration. Well-versed in team, thought, and project leadership. Exceptional relationship builder and problem-solver.

Overview

27
27
years of professional experience

Work History

Chief Marketing Officer

Tesserent
09.2023 - Current
  • Managed branding campaigns and event marketing initiatives in print, video, web and social media.
  • Led product launch campaigns, ensuring timely delivery and strong market presence upon release.
  • Streamlined internal communication channels, fostering collaboration among various departments within the organization.
  • Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
  • Collaborated with executive leadership to develop long-term business goals aligned with overarching company objectives.
  • Delivered consistent growth in key performance indicators by continuously refining marketing strategies based on analytics insights.
  • Coordinated teams of design and implementation professionals to manage all project objectives.
  • Utilized detailed market research, specific population demographics and lifestyle data to identify product target markets.
  • Implemented data-driven decision-making processes, enhancing overall marketing effectiveness and ROI.
  • Developed and recommended product positioning, packaging and pricing strategy to produce highest possible long-term market share.
  • Increased market awareness and penetration through development of creative collateral.
  • Enhanced customer engagement, creating compelling content across multiple platforms.
  • Increased brand awareness by developing and implementing comprehensive marketing strategies.
  • Oversaw account budgets, internal billings and monthly P&L to achieve financial goals.
  • Managed cross-functional teams for successful marketing campaign execution and performance analysis.
  • Established strategic partnerships, expanding market reach and driving revenue growth.
  • Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
  • Introduced agile methodologies into project management processes, increasing team efficiency and adaptability to change.
  • Developed strategies to incorporate PR and media to further enhance brand and build market share.
  • Increased consumer retention by reactivating dormant consumers through retention campaigns.
  • Directed corporate rebranding efforts to align with company vision and mission statement.
  • Oversaw [Number]-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.
  • Identified value propositions and key messages for company marketing campaigns.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Devised and presented business plans and forecasts to board of directors.
  • Directed technological improvements, reducing waste and business bottlenecks.

Marketing Executive Consultant

CMOaaS
09.2019 - 08.2023

Provide CMOaaS offerings to tech/cyber B2B companies including – Marketing Planning & Strategy, Branding, Budgeting, PR (media & analyst relations), Market Analysis, Field Marketing, Demand & Lead Generation – Programs & Campaigns (inc

  • Content creation), Digital Marketing (Website, SEO/PPC, Social), Events (round tables, summits, tradeshows, user groups, launches), Training, Mentoring, BDR team management, Marketing Operations, ROI processes/Metrics/Reporting, MarTech advice
  • Developed & implemented Marketing Strategies and integrated multi-touch Go-To-Market plans – drive brand awareness, demand & lead generation, growth of pipeline and opportunities across the region, inc
  • Deal acceleration and account expansion
  • Branding development, including incorporating the rebrand of 6 companies into 1 new cyber security brand
  • Executed outbound Marketing campaigns for upcoming events and programs: set goals & outcomes, driving pipeline coverage, continuously optimising efforts & management reporting to track ROI & key metrics
  • Planning, management, and execution of the business rebranding (incorporating PR/comms, brand awareness and demand generation activities – including developing new websites & content, AISA tradeshow presence, digital marketing & social media strategy, channel marketing sponsorships
  • Hosted C-level round table events & managed presence at events & ROI
  • Planned and executed an SFDC project to generate an ROI on the business investment
  • Trained and enabled sales teams to utilise the marketing engine of SFDC & align with key metrics, ABM strategy planning
  • Developed the strategy & process for compilation of customer case success stories
  • Managed documentation of local case studies
  • Collaborated with global digital marketing on a refreshed APAC strategy and plan, incorporating new platforms, investment, and tracking measures
  • Onboarded external agencies to support demand generation activities across APAC
  • Maximised returns by delivering high impact campaigns on lean investments
  • Developed and executed cross-sell & upsell programs to generate new business
  • 500% database increase in net new contacts
  • Delivering $10.3M in net new pipeline and $30M in pipeline influence
  • Influencing average deal size from A$17K to A$120K

Head of Marketing, APAC & Japan

AppDynamics (Cisco)
05.2015 - 07.2019
  • Develop & implement the annual APJC marketing strategy and Go-To-Market plan, including implementation, facilitation, execution and budgeting
  • Develop outbound marketing strategies: set goals, plan and deliver marketing programs that drive the pipeline coverage required to meet aggressive revenue targets
  • Manage and create ongoing outbound demand creation programs
  • Create and manage personal focused content
  • Manage field marketing programs including 3rd party events and conferences, AppDynamics-hosted on and offline events & user groups, direct marketing, and other activities to drive Marketing Qualified Leads to Sales
  • Design, develop and work with Marketing Operations to implement nurture programs that will move unqualified prospects through to MQL and increase Lifetime Value of existing customers
  • Manage the PR strategy & plan – internal and local agency management
  • Develop and manage a local Channel Marketing plan; aligned to the global and regional Channel strategy and messaging
  • Drive Partner Marketing-sourced MQLs through joint marketing programs with partners
  • Leverage the enterprise-class Freemium solution in innovative outbound ways to maximise downloads and conversions to opportunities and $$
  • Monitor return on Marketing investment, Cost-Per-Lead analysis and opportunities for improvement
  • 500% target database growth – including database clean-up of 70% data
  • Delivering $9.5M in net new pipeline and $40M in pipeline influence
  • Influenced average deal size from $20K to $150K
  • A/NZ Marketing sourced leads = 30% > effective conversion rate than global average
  • Rapidly scaled the APJC Marketing team to a team of 5 across APAC (A/NZ, India, Japan, Singapore)

Head of Marketing, APAC

Mimecast
05.2014 - 11.2014
  • Responsible for annual Marketing strategy development and Go-To-Market plan, including implementation, facilitation, execution and budgeting
  • Leveraging Mimecast's global success to drive brand awareness in the APAC region
  • Executing lead generation campaigns to enable the Sales team and Channel/Alliances, supporting a strong sales pipeline
  • Drive efforts to position Mimecast as a thought leader in the Messaging/Security space
  • Position Mimecast as a leading and exciting SaaS/Cloud business opportunity for the IT Channel
  • Supporting the GTM strategy & objectives of each department and the business
  • Managing the lead qualification process from implementation and support to ensure effective follow-through and measurement of leads in order to optimise ROI of the marketing budget
  • Timely reporting on campaign results and analytics on ROI for future investment
  • Planning, management and execution of the APAC Marketing plan (incorporating PR, brand awareness and demand generation activities - direct mail campaigns, webinars, online content syndication, Channel Marketing, digital campaigns, newsletters, social media strategy, events)
  • Execution of the ‘30, 60 & 90 day' plan undertaken within the first 30 days onboard
  • Worked with Head of Sales, APAC to develop a strategy for customer case study compilation
  • Successful launch of Dimension Data's Channel Marketing plan and execution – including an end user roadshow across 5 cities
  • Planning and execution of 4 x tradeshows, content syndication plans, 2 x direct mail campaigns, 6 x partner and end user webinars, 1 year anniversary PR campaign and achieved > 100% target against target metrics
  • Implemented weekly call out days with Sales (enterprise, channel & inside sales) team to ensure leads generated were nurtured, called on and tracked appropriately through Marketo and NetSuite (CRM)
  • Analysis, reporting and communication of lead status against each campaign was provided for future strategic planning
  • Directly impacted $1M ARR from start-up business in Australia

Senior Channel Marketing Manager, APAC

F5 Networks
08.2011 - 04.2014
  • The Marketing strategy leader for the theatre, working closely with the RVP Channel to direct and develop the Channel & Alliance Partners
  • Develop marketing programs, strategies and support for the authorised F5 Channel & Alliance Partners and Channel Sales team to use for extending the brand awareness and demand generation of F5 solutions
  • Direct customer relationship management, market analysis, strategy development, demand generation, corporate communications, trade show and events, social media, and Channel Marketing activities and other programmatic skills
  • Work closely with Sales Leadership and Marketing Leadership to develop the Channel Partner & Alliance Program for the Theatre, and drive implementation through strong communications and personal engagement
  • Plan, develop, drive and implement marketing activities with the F5 Channel Sales team by Partner – Develop the investment plan, goals and measurement of the marketing effectiveness – Implement corporate marketing programs within the partner marketing programs to improve reach – Create Partner on-boarding kits, marketing programs 'in-a-box' and marketing tools for independent use by Partners
  • Create marketing demand generation programs specifically for use by the Channel & Alliance Partners – Including third party marketing programs for complementary solutions
  • Represent the Channel & Alliance Partners' interests within the corporate marketing planning and GTM activities
  • Create regular Partner communications vehicles such as newsletters, webinars, road shows, and other outreach to the partner community as needed
  • Plan and manage the annual Partner Summits with the Channel sales team, Channel operations, and Corporate Marketing - includes coordination of the agenda, speakers, sponsorships and content
  • Identify customer evidence and case studies of wins within the partner base for use in promoting F5 solutions
  • Analyse competitive Channel Program offerings and benchmark F5's Channel Marketing against best in class – focus on online & digital marketing
  • Develop and manage the Channel Marketing, Alliance and Programs budget in line with the F5 corporate and Partner goals
  • Plan utilisation and effective ROI of the investments each quarter
  • Analyse the results of the programs and report on program effectiveness with the Channel Sales team, Partners, and other internal F5 teams
  • Facilitate communications and planning between Channel Sales, Product Management and other Marketing departments
  • Promoted to APAC Senior Channel Marketing Manager – new role & based in Singapore
  • Planning, management and execution of APJ Executive Summit event for key C-level End Users, Alliances and Channel Partners – 2012 & 2013 (2013 event in Singapore: Target of 400 attendees and attendance of 710, within original budget; Target of US$60K sponsorship and US$115K achieved
  • 100% of attendees surveyed would return for 2014 event)
  • Successful launch of UNITY Channel Program to Distribution & Channel partners across the APAC region
  • Implementation and promotion of the VAULT security incentive program across APAC
  • Included in worldwide GTM strategy planning – webinars, eDMs, events
  • Tied in with demand generation campaigns
  • Format creation and roll out of quarterly Partner Xchange program across APAC (ongoing) – Partner only webinars and seminars targeted to Channel Partners to enable, gain mindshare and generate leads
  • Introduction to deep-dive meetings with local team
  • Following on from the manual ‘Marketing Program-In-A-Box' program for Partners, I instigated the worldwide strategy to implement an online automated Channel Marketing Program that tracked executions
  • For APAC across a 15-month period, 56 partners across the theatre executed, 136 campaign blast outs, 42,428 open eDMs, 2,402 marketing leads and 10,330 call to actions
  • I instigated a method of ROI tracking from MI to closed deals

Field Marketing Manager, Australia/New Zealand

F5 Networks
01.2010 - 08.2011
  • Facilitate communications and planning between Channel Sales, Product Management and other Marketing departments
  • Develop quarterly and yearly plans to increase awareness for F5 customers, prospects and channel partners
  • Design, create and deliver comprehensive marketing programs – including channel marketing – in liaison with APAC Marketing, Sales Managers and Channel Managers
  • Design, deliver and manage local promotions, events and sourcing of local vendors where necessary, etc
  • Execute product and solution launches, building messaging for the local market, utilising all communication channels, including partner training, local media, local user groups, other influencers
  • Execute local components of geographic and corporate marketing campaigns including event activity and local PR opportunities
  • Collaborate, plan and implement go-to-market activities with key technology and business partners
  • Drive on-going customer evidence program
  • Manage customer care program and ensure proper marketing leads follow-up/tracking
  • Manage the development of APAC Partner Marketing Programs-in-a-Box (an APAC-level responsibility)
  • Project manage the on-going creation of packaged Channel Marketing programs with brand awareness and demand generation objective
  • Socialise and promote the program to F5 country teams and the APAC-wide channel community
  • Track and report of the results of the program
  • Work with APAC Channel Sales/Management and other APAC resources in this area of responsibility
  • Manage customer care program and ensure proper marketing leads follow-up/tracking
  • Manage multiple out-sourced marketing service providers both directly and remotely
  • Provide marketing support to Sales leadership throughout the region
  • Full budgetary control and reporting of quarterly regional funds as allocated by Marketing Director
  • Close liaison with local finance organisation to ensure compliance to fiscal and legal requirements
  • Manage local Marketing efforts and events to achieve maximum attendance, publicity and regional growth
  • Participate in team meetings and other cross-functional processes
  • In collaboration with Sales, planned the concept and GTM strategy for quarterly User Group events across A/NZ
  • Coordinated & drove all aspect of the roadshows, often travelling with Corporate Senior Executives who were involved in presenting
  • Worked with the Sales/SE team to ensure customer presentations were included and built the events to a following of 100+ attendees
  • Awarded & recognised globally for customer evidence initiatives, including one of the first WW video customer case studies (used today across APAC as a sales tool)
  • Implemented an Inside Sales program with a 3rd party agency
  • Responsible for creating tactical campaigns and influencing team members to enable the agency
  • Managed leads through SFDC & reported on results
  • Created content and coordinated execution of a logical online campaign for Service Providers, to market thought leadership and brand awareness across the vertical
  • Planning, management and execution of the first F5 Partner Summit in APAC (minimal agency support), targeted at senior level management/business owners
  • 55 attendees (limited by budget only)
  • Focus on thought leadership, gaining mindshare & networking
  • Planning, management and execution of the first F5 Agility Summit in A/NZ – 3-day conference targeting C- level customers and partners, and specific prospects
  • Also responsible for generating sponsorships
  • 100 attendees (limited by budget only)

Marketing Consultant
08.2008 - 12.2009

Marketing & Projects Manager

APBC
12.2006 - 07.2008

Marketing & Sales Operations Manager

Symbol Technologies
05.2003 - 10.2006

Marketing Communications & Programs Manager, APJC

EDS (PLM Solutions)
07.1998 - 05.2003
  • Managed and motivated employees to be productive and engaged in work.

Education

Bachelor of Commerce - Marketing

Skills

  • Account-Based Marketing
  • Agency Management
  • Analyst Relations
  • Business Development
  • Budget Management
  • Campaign Building & Management
  • Commercial Acumen
  • Strategic Marketing
  • Content Strategy Implementation
  • Strategic Marketing
  • Customer Engagement
  • Data Analytics
  • Revenue Growth Strategies
  • Demand Generation Strategy
  • Digital Marketing Strategy
  • Traditional Marketing Strategy
  • Client Executive Programs
  • Investor Relations
  • Partner & Alliance Marketing Programs
  • Team Leadership
  • Marketing Automation
  • MarTech Expertise
  • Public relations
  • Analytical thinking
  • ROI analysis

Career Overview

  • Chief Marketing Officer: Tesserent
  • CMOaaS: Marketing Executive Consultant
  • AppDynamics (Cisco): Head of Marketing, APJC, 05/01/15, 07/31/19
  • Mimecast: Head of Marketing, APAC, 05/01/14, 11/30/14
  • F5 Networks: Senior Channel Marketing Manager, APAC, 08/01/11, 04/30/14, Singapore
  • F5 Networks: Field Marketing Manager, A/NZ, 01/01/10, 07/31/11
  • Marketing Consultant: 08/01/08 -12/31/09
  • APBC: Marketing & Projects Manager, 12/01/06, 07/31/08
  • Symbol Technologies: Marketing Manager, 05/01/03, 09/30/06
  • EDS (Unigraphics Solutions): APJC Marketing Communications & Programs Manager, 07/01/01, 05/31/03
  • EDS (Unigraphics Solutions): A/NZ Marketing Manager, 07/01/98, 06/30/01

Personal Characteristics

  • Driven & results-orientated
  • Self-motivated and able to motivate others
  • Adaptable & flexible
  • Accountable
  • Highly organised
  • Attention to detail
  • Team player
  • Proactive

Timeline

Chief Marketing Officer

Tesserent
09.2023 - Current

Marketing Executive Consultant

CMOaaS
09.2019 - 08.2023

Head of Marketing, APAC & Japan

AppDynamics (Cisco)
05.2015 - 07.2019

Head of Marketing, APAC

Mimecast
05.2014 - 11.2014

Senior Channel Marketing Manager, APAC

F5 Networks
08.2011 - 04.2014

Field Marketing Manager, Australia/New Zealand

F5 Networks
01.2010 - 08.2011

Marketing Consultant
08.2008 - 12.2009

Marketing & Projects Manager

APBC
12.2006 - 07.2008

Marketing & Sales Operations Manager

Symbol Technologies
05.2003 - 10.2006

Marketing Communications & Programs Manager, APJC

EDS (PLM Solutions)
07.1998 - 05.2003

Bachelor of Commerce - Marketing

Rachel Hoath