Rachel Holmes
Waikiki
Summary
Dynamic professional with a proven track record at Woolworths Group, excelling in bakery operations and team collaboration. Recognized for enhancing efficiency and maintaining high safety standards. Possesses strong time management skills and a comprehensive understanding of food preparation processes, ensuring exceptional service and customer satisfaction.
Professional communicator with strong ability to engage customers and drive sales. Skilled in persuasive communication, active listening, and handling objections effectively. Team player focused on achieving results and adapting to changing priorities. Reliable, goal-oriented, and efficient in managing time and meeting targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Bakery Assistant/Barista
Woolworths Group
05.2015 - Current
- Assisted with daily baking operations, ensuring adherence to safety and sanitation standards.
- Assist in product packaging requirements.
- Maintained cleanliness of workstations and equipment, promoting a safe environment.
- Collaborated with team members to meet production deadlines efficiently.
- Crafted high-quality beverages following standardized recipes and techniques.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Packaged bagels, muffins and other food items for customer purchase.
Telemarketer
Viva Photography
12.2012 - 05.2015
- Implemented process improvements, increasing call efficiency and conversion rates.
- Developed scripts tailored to target audiences, enhancing communication effectiveness.
- Welcome all clients into the studio.
- Conduct off site promotional activities.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Telemarketer/Photo Editor/Sales Assistant
Photo Corp (Pixie Foto/Portrait Place
01.2004 - 12.2012
- Conducted outbound calls to generate leads and promote photography services.
- Developed rapport with potential clients to enhance customer engagement and satisfaction.
- Delivered product information clearly, addressing inquiries to facilitate decision-making for customers.
- Enhanced visual content quality by meticulously editing and retouching images for print and digital publications.
- Selected and set up appropriate props, backdrops, and lighting.
- Liaised with the Manager, as to the running order of the day.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Work as a team to ensure that Rockingham Pixie Foto were ranked number 1 store for sales in Australia 2011.
Head Chef/Kitchen Manager
Little Chef (UK)
01.1994 - 10.2003
- Optimized food preparation processes, enhancing kitchen efficiency and reducing waste.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Coordinated with team members to prepare orders on time.
- Trained and mentored junior chefs, fostering skill development and adherence to safety standards.
- Supervised daily kitchen operations, maintaining high-quality food standards and service excellence.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Education
No Degree -
Tuxford Comprehensive School
Tuxford, United Kingdom06-1987
Skills
- Reliable time management
- Consistent reliability
- Integrity in communication
- Collaborative team member
- Comprehensive understanding
- Adaptable approach to challenges
- Compassionate communication
- Committed to continuous learning
Certification
- Photo Corp- Promoter of the year-Australia-2008
- Photo Corp-Promoter of the year-Australia-2011
- Viva Photography- Top bookings award on three occasions.
- Provide First Aid
- National Police clearance
Timeline
Bakery Assistant/Barista
Woolworths Group
05.2015 - Current
Telemarketer
Viva Photography
12.2012 - 05.2015
Telemarketer/Photo Editor/Sales Assistant
Photo Corp (Pixie Foto/Portrait Place
01.2004 - 12.2012
Head Chef/Kitchen Manager
Little Chef (UK)
01.1994 - 10.2003
No Degree -
Tuxford Comprehensive School
licence
Unrestricted C class licence
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