Rachel Hutchesson
Wodonga,VIC
Summary
However new to Social support, offering compassionate and caring nature, combined with strong desire to learn and grow in supportive environment.
Brings basic understanding and willingness to learn with social support systems, along with excellent communication and interpersonal skills. Ready to use and develop active listening and conflict resolutions in Disability and Support role.
Overview
6
6
years of professional experience
Work History
Social Support
Mable
01.2025 - Current
- Adapted strategies to address the unique needs of each client, considering factors such as cultural background, mental health status, and social support systems.
- Assisted clients in achieving personal goals by providing physical, emotional, and social support tailored to their needs.
- Assisted client with household cleaning, gardening, laundry and any other needs they required.
Technician/Service Advisor/Automotive Accessory Fitter
Jacob Group - Lexus
07.2021 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Utilized advanced diagnostic tools to identify vehicle issues, reducing troubleshooting time and labor costs.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Attended industry conferences and training seminars, staying current with the latest trends in the automotive industry.
Apprentice Mechanic
DT Automotive
01.2020 - Current
- Vehicle servicing and maintenance
- Vehicle and trailer repairs
- Answering phone calls and emailing
- Organising car parts
- General cleaning
- Giving customers quotes on potential repairs
Cleaner
DT Automotive
07.2019 - 12.2020
- General cleaning
- Basic vehicle servicing
- Answering phone calls and emailing
- Organising car parts
Education
Certificate III - Light Vehicle Mechanical Technology
TAFE NSW
Albury, NSW05.2023
Certificate II - Retail
TAFE
Albury2013
Skills
- Vehicle repair
- Emotional and social support
- Household Cleaning
- Vehicle maintenance
- Preventative vehicle maintenance work
- Meal Preparation
- Problem solving
- Multitasking and organization
- Customer service
References
Ashley O'Farrell - Tafe Teacher
(02)6058 2950
Katie Durno - Character Reference
0483 830 731
Timeline
Social Support
Mable
01.2025 - Current
Technician/Service Advisor/Automotive Accessory Fitter
Jacob Group - Lexus
07.2021 - Current
Apprentice Mechanic
DT Automotive
01.2020 - Current
Cleaner
DT Automotive
07.2019 - 12.2020
Certificate III - Light Vehicle Mechanical Technology
TAFE NSW
Certificate II - Retail
TAFE
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